Customer Experience Specialist

7 days ago


Townsville City Center, Queensland, Australia Smiggle Full time

About Smiggle

We're seeking a bright and bubbly Part Time Sales Assistant to join our Willows store team. As a key member, you'll be passionate about our product and have a natural talent for creating unique connections with customers. Your smiles and enthusiasm will enable you to maximize sales and encourage repeat visits.

What We Offer

When joining Smiggle, you can expect:
  • 50% staff discount on our amazing products.
  • In-store coaching and comprehensive training plans to develop your skills.
  • The opportunity to join our Future Leaders Program, designed to nurture future Store Managers.
  • Internal career opportunities across 7 brands and over 1,000 retail outlets.
  • The chance to work with an international brand.

A Day in the Life

You'll be responsible for:
  • Maximizing every sales opportunity to achieve individual and store targets.
  • Providing a genuine and unique experience for all customers aligned with the Smiggle Brand.
  • Cash handling and processing sales transactions efficiently.
  • Working effectively within a team environment.
  • Assisting with stock management and visual merchandising to maintain a visually appealing store.
  • Following loss prevention processes to minimize stock loss.
  • Attending store meetings and in-store training sessions.

Requirements

To succeed in this role, you'll need:
  • To demonstrate confidence when approaching and connecting with customers.
  • To value integrity and do things the right way.
  • To enjoy working in a high-energy, fast-paced environment.
  • To be solutions-focused when faced with problems.

Estimated Salary: $45,000 - $55,000 per annum



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