Workshop Team Lead

4 weeks ago

Somerton Park, South Australia Hitachi Full time

About the Role

We are seeking a skilled Diesel Mechanic to lead our Workshop team in the Somerton branch. As our Leading Hand, you will be responsible for managing a team of Workshop Technicians to deliver exceptional service to our customers.

Key Responsibilities

  • Lead a team of skilled technicians to meet and exceed service expectations
  • Drive efficiency within the team to meet tight deadlines while ensuring employees comply with all WHS responsibilities
  • Liaise with technical support staff to coordinate diagnostic, maintenance, and repair work
  • Maintain work schedules to ensure efficient utilization of equipment and resources
  • Be responsible for the day-to-day activities of workshop personnel and ensure labour is used effectively
  • Liaise with stakeholders regarding machine performance, product, workmanship, and warranty

Requirements

  • Previous experience leading a team to achieve and exceed set goals
  • Hold relevant Australian (or Australian recognised) diesel or mobile plant trade qualifications
  • Safety first mindset - ensure the HCA Safety Culture is embraced, displayed, and driven from within
  • Strong communication and customer service skills with the ability to build long term relationships
  • The ability to navigate complex technical issues to deliver high quality outcomes in repair and maintenance services with minimal to zero rework
  • Excellent technical knowledge of Hitachi mining and construction equipment would be highly advantageous

What We Offer

  • Competitive pay rate + the potential to earn company biannual bonuses
  • Career: Permanent Full Time Position in a leading OEM with long term job security
  • Employee Rewards: Exclusive staff discount on a range of goods and services through our Employee Rewards Program
  • Career Progression: OEM training and opportunities for upskilling with access to the latest technologies
  • Culture: Supportive mentors who value your input in finding new and improved ways to achieving success
  • Health: Discounted Medibank health insurance policy + EAP to support our employees and their families
  • Employee Referral Program: refer a friend and earn $$

We value our people and work towards providing guidance on your career path towards a rewarding and successful experience. We are proud to be an Equal Opportunity Employer who recruits based on merit and capabilities. We encourage and support a diverse talent pool of skill, ethnicity and gender, to create a wide culture of shared values and enriched experiences in our business.

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