Claims Consultant

7 days ago


Hobart, Tasmania, Australia Crawford & Company Full time
About the Opportunity

Crawford & Company is seeking a highly motivated and detail-oriented Claims Consultant to join our team. As a Claims Consultant, you will be responsible for managing a portfolio of claims, providing support and advice to policyholders, and examining claim forms and policies to determine coverage.

Key Responsibilities:
  • Manage a portfolio of claims and provide timely updates to stakeholders
  • Examine claim forms, policies, and endorsements to determine coverage and liability
  • Investigate claims by conducting office-based analysis and interviewing claimants
  • Set loss reserves and update when changes in circumstances become apparent
  • Prepare reports by collecting and summarizing information required
  • Settle claims after determining the insurance carrier's liability
About Crawford & Company

Crawford & Company is the world's largest publicly listed claims management company, operating in over 70 countries. We have been in operation for over 80 years and are committed to restoring and enhancing lives, businesses, and communities affected by natural disasters and catastrophic events.

We offer a range of services across the entire claim lifecycle, including loss adjusting, third-party administration, forensic accounting, and more. Our team is dedicated to providing exceptional customer service and support to our clients and policyholders.

Requirements:
  • Exceptional customer service skills and a passion for delivering high-quality results
  • High attention to detail and ability to prioritize tasks effectively
  • Excellent verbal and written communication skills
  • Previous experience in claims or general insurance environment (desirable)
  • Thorough knowledge of insurance terminology, practices, and conditions (desirable)
About You

We are looking for a self-driven and enthusiastic individual who is a problem solver by nature. You will be an excellent communicator with a passion for continuous learning and development. You'll also be a people person and can demonstrate a caring, empathetic, and positive outlook.

In addition, you will be thorough, analytical, and able to make rational decisions in a fast-paced environment. You will be happy to always go the extra mile and provide exceptional service to our clients and policyholders.



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