Account Relationship Manager

2 weeks ago


Melbourne, Victoria, Australia People's Choice Full time
Unlock Your Potential in Banking

Earn an estimated annual salary of $80,000 - $120,000 as a skilled Account Relationship Manager at People First Bank.

As a key member of our team, you will be empowered to build meaningful relationships with our members, understanding their financial goals and aspirations. You will specialize in personal loans, credit cards, and insurance, working in our prime Melbourne CBD location.

This role is ideal for individuals who thrive in a dynamic and fast-paced environment. You will be responsible for:

  • Managing the end-to-end process for personal loan applications
  • Providing expert advice on products and services to our members
  • Making banking easy and convenient for our members
  • Referring members to our home loan specialists or financial planners
  • Empowering our members to use digital services
  • Delivering exceptional customer service with timely and accurate responses

You will work on a permanent part-time basis, offering 35 hours per week, Monday to Friday, from 9:00 am to 4:30 pm. We provide comprehensive training and ongoing coaching to support your success in this position.

About Us

We are People First Bank, a 100% member-owned organization with over 700,000 members and 1,900 employees. Our mission is to create a better future for our members and the communities we serve. We exist to make a difference every day for our members, community, and the planet.

Why Join Our Team?

We offer a range of benefits that support your success and well-being, including:

  • Exclusive discounts on banking products and services
  • Ongoing training and coaching to advance your career
  • Comprehensive wellbeing support, including mental health resources and dedicated wellbeing leave
  • Paid volunteering days and opportunities to participate in community initiatives
  • A peer-driven recognition program to acknowledge your contributions

If you're passionate about delivering exceptional customer service and building meaningful relationships, this could be the perfect opportunity for you. Apply now and take the first step towards unlocking your potential in banking



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