IT Technical Support Role
3 days ago
IT Support Specialist
Job Description:We are seeking a skilled IT support specialist to provide day-to-day technical assistance to end-users. The successful candidate will be responsible for troubleshooting and resolving hardware, software, and network issues in a timely and professional manner.
Key responsibilities include providing first-level technical support via phone or email, as well as maintaining accurate documentation of IT systems, incidents, and resolutions.
Requirements:- Degree in Computer Science or related field.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment with minimal supervision.
As an IT support specialist, you will play a critical role in ensuring the smooth operation of our IT systems and providing exceptional customer service to end-users.
Benefits:This position offers a challenging and rewarding opportunity to develop your technical skills and contribute to the success of our organization.
The ideal candidate will have excellent problem-solving skills, a strong attention to detail, and the ability to work effectively in a team environment.
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