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Technical Support Specialist
2 weeks ago
Technical Support Specialist - M365
We are seeking an experienced Technical Support Specialist to join our team.
As a Technical Support Specialist, you will play a key role in providing technical support and troubleshooting services for our clients.
You will be responsible for resolving technical issues, escalating complex problems, and communicating effectively with stakeholders.
- Provide technical support and troubleshooting services for our clients
- Responsible for resolving technical issues and escalating complex problems
- Communicate effectively with stakeholders
- Collaborate with cross-functional teams to resolve technical issues
- Develop and maintain knowledge of technical systems and tools
Skills and Qualifications:
- Minimum 2 years of experience in a technical support role
- Strong understanding of M365 ecosystem and tools
- Excellent communication and problem-solving skills
- Ability to work independently and collaboratively as part of a team
- Knowledge of Azure and Microsoft Certifications
What We Offer:
- Competitive salary and benefits package
- Ongoing training and professional development opportunities
- Opportunity to work with a diverse range of clients and projects
- Collaborative and dynamic work environment
About Us:
We are a leading MSP with over 15 years of experience delivering high-quality IT services to clients across Australia.
We are committed to developing within the Manages Services space and evolving with emerging technologies, while building strong relationships with our new and current clients.
