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Technical Support Specialist

2 weeks ago


Brisbane, Queensland, Australia beBeeCustomerSupport Full time $60,000 - $62,000
Technical Support Specialist

This role offers a unique opportunity to provide first-line technical support to customers.

About the Job
  • Manage customer inquiries via calls, chats, and ticketing systems.
  • Resolve issues efficiently and escalate when necessary.
  • Meet service standards by responding promptly to customers.
  • Log every interaction to ensure accurate issue tracking.
Key Qualifications
  • Excellent communication and problem-solving skills.
  • Ability to learn software systems quickly and efficiently.
  • Prior experience in customer-facing technical roles is an asset.
Our Offerings
  • A flexible working environment with opportunities for growth.
  • Professional development and learning opportunities to enhance your skills.
  • A supportive team culture with regular activities and social events.