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Technical Support Specialist
2 weeks ago
This role offers a unique opportunity to provide first-line technical support to customers.
About the Job- Manage customer inquiries via calls, chats, and ticketing systems.
- Resolve issues efficiently and escalate when necessary.
- Meet service standards by responding promptly to customers.
- Log every interaction to ensure accurate issue tracking.
- Excellent communication and problem-solving skills.
- Ability to learn software systems quickly and efficiently.
- Prior experience in customer-facing technical roles is an asset.
- A flexible working environment with opportunities for growth.
- Professional development and learning opportunities to enhance your skills.
- A supportive team culture with regular activities and social events.