Business Operations Director

17 hours ago

City Of Stirling, Australia Home Instead Senior Care Full time
About Home Instead Senior Care

We are a leading global brand, dedicated to providing high-quality in-home care and support to meet the needs of our clients. Our services include assistance with personal care, light household duties, meal preparation, medication reminders, transport to appointments, shopping, and social outings.

Established in 1994, Home Instead now provides care across a network of over 1200 offices around the world. In Australia, our national network of independently owned and company-owned offices are committed to changing the face of ageing by enhancing the lives of ageing adults and their families.

About the Role

We are seeking a strong leader to join our values-driven organisation in Perth as a Business Operations Manager. This role will be split across our Osborne Park & Clarkson offices.

This hands-on senior leadership role operates in a fast-paced service-based environment, where the ability to juggle priorities, yet systematically close out tasks that drive outcomes, is crucial.

Drawing on previous leadership experience, you'll foster strong relationships with your team; motivating and guiding them to achieve business goals, as well as providing them with constructive and supportive feedback that drives business capability and aids personal growth.

This is an excellent opportunity to join a growing business, in a dynamic market, in a highly visible and impactful role. We have a strong community purpose, with clear organisational values and culture.

What We Offer
  • Great job satisfaction where you are making a difference to older people living in the community
  • An excellent opportunity for an experienced leader looking to grow their career
  • A welcome and supportive working environment locally, with support and guidance from the National Office Team, community of other Business Operations Managers, and the WA Regional Manager.
  • Be a part of a growing organisation with bonus opportunities
  • Flexible working hours, and some opportunity to work from home, office parking.
About You
  • Relevant experience in managing a business or standalone business unit – Service or retail-based industry
  • An ability to drive and implement organisational change and bring your team along a path of change-management.
  • Aged Care, NDIS or similar operational understanding is beneficial, but not essential for success in this role
  • Demonstrated experience and a proven track record of managing and growing businesses, or business units.
  • Experience in ensuring the continual improvement of business and financial processes and systems.
  • Strong analytical and leadership skills and experience in developing and motivating a diverse team within the business
  • Resilient and pragmatic approach
  • Strong people management skills and understanding of the employment landscape in Australia.
  • Sound commercial acumen - Strong financial literacy

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