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ERP System Administrator

3 weeks ago


Melbourne, Victoria, Australia beBeeErp Full time $50,000 - $60,000

As an ERP Implementation Coordinator, you will play a crucial role in the successful implementation of our new ERP system.

Job Description

This position is responsible for process mapping before and after the ERP Implementation, capturing all notes/actions from each implementation step, and managing the action plan with the NetSuite team to resolve any issues.

Key Responsibilities:

  • NetSuite Change Management
    • Helping teams understand the impact of the ERP migration on business operations.
    • Conducting gap analysis between existing processes and future processes defined in NetSuite (and integrated interfaces).
    • Defining the impact on associated tasks, using future processes.
  • Implementation of Project Management Office (PMO) Principles
    • Designing and implementing PMO standards and methods to ensure project management is professional and structured.
    • Ongoing communication on project progress through internal newsletters.
    • Identifying training needs for Key Users and others.
    • Managing risks involved in the project (operational and human). Risk analysis.
    • Analysis and follow-up of corrective actions.
    • Stakeholder management - communicating with managers who are not directly in the NetSuite project team on organizational and system changes.
  • NetSuite Ongoing Project Coordination Tasks
    • Coordinating master data preparation and clean up from old system to new (customer, vendor, items, COA, employees and roles (SoD check), prices and discounts etc).
    • Review of Business Requirements Document with onsite team and communicate comments to HQ.
    • Organising regular WMS specific meetings and workshops on site.
    • IT tasks: supplier project meetings for all interfaces (e.g. parcel companies label printing, CRM, EDI, Shopify, D2C 3PL).
    • IT purchases: scoping and buying hardware for WMS set up (PCs, scanners, printers).
    • IT manages specific roles and rules with HQ/PepsiCo (e.g. creating generic user accounts for WH operators without email addresses). Managing firewall rules. Server access.
    • B2B portal build - supplier project meetings to build new B2B site for direct sales and all pick up requests for cylinder returns. Integrating sales rep catalogues for ordering POS material.
    • Running a weekly on-site project team meeting for updates. Key Users assigned from each department/team.
    • Weekly meetings with NetSuite central team to track action progress and issue resolution.
    • Specific meetings with NetSuite consultants with relevant site team members (e.g. on promotions, discounts, Easy Scan).
    • Working with consultants on market specific forms in NetSuite (e.g. item forms, customer forms, transaction forms) PDF print formats (sales order confirmations, invoice layouts etc.) and email notifications to customers/vendors.
    • Testing and validation in sandbox of market specific developments.
    • Validation (and corrections) of uploads of master data in production environment.
    Qualifications

Desirable qualifications include previous experience in NetSuite implementation.

Required Skills and Qualifications:

  • Excellent written and verbal communication skills.
  • Strong administration skills and ability to follow strict onsite processes, instructions, and procedures.
  • Intermediate computer hardware and software installation skills.
  • Knowledge of the distribution and disposal of classified data/documents/devices.
  • Change management and user adoption experience, including training and e-learning design.
  • Proficiency in system administration and desktop application support within a Windows environment.
  • Relevant Information Technology qualifications or experience.

Benefits

Attractive compensation package.

Others

Opportunity to work with a dynamic team.

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