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ERP System Administrator
3 weeks ago
As an ERP Implementation Coordinator, you will play a crucial role in the successful implementation of our new ERP system.
Job DescriptionThis position is responsible for process mapping before and after the ERP Implementation, capturing all notes/actions from each implementation step, and managing the action plan with the NetSuite team to resolve any issues.
Key Responsibilities:
- NetSuite Change Management
- Helping teams understand the impact of the ERP migration on business operations.
- Conducting gap analysis between existing processes and future processes defined in NetSuite (and integrated interfaces).
- Defining the impact on associated tasks, using future processes.
- Implementation of Project Management Office (PMO) Principles
- Designing and implementing PMO standards and methods to ensure project management is professional and structured.
- Ongoing communication on project progress through internal newsletters.
- Identifying training needs for Key Users and others.
- Managing risks involved in the project (operational and human). Risk analysis.
- Analysis and follow-up of corrective actions.
- Stakeholder management - communicating with managers who are not directly in the NetSuite project team on organizational and system changes.
- NetSuite Ongoing Project Coordination Tasks
- Coordinating master data preparation and clean up from old system to new (customer, vendor, items, COA, employees and roles (SoD check), prices and discounts etc).
- Review of Business Requirements Document with onsite team and communicate comments to HQ.
- Organising regular WMS specific meetings and workshops on site.
- IT tasks: supplier project meetings for all interfaces (e.g. parcel companies label printing, CRM, EDI, Shopify, D2C 3PL).
- IT purchases: scoping and buying hardware for WMS set up (PCs, scanners, printers).
- IT manages specific roles and rules with HQ/PepsiCo (e.g. creating generic user accounts for WH operators without email addresses). Managing firewall rules. Server access.
- B2B portal build - supplier project meetings to build new B2B site for direct sales and all pick up requests for cylinder returns. Integrating sales rep catalogues for ordering POS material.
- Running a weekly on-site project team meeting for updates. Key Users assigned from each department/team.
- Weekly meetings with NetSuite central team to track action progress and issue resolution.
- Specific meetings with NetSuite consultants with relevant site team members (e.g. on promotions, discounts, Easy Scan).
- Working with consultants on market specific forms in NetSuite (e.g. item forms, customer forms, transaction forms) PDF print formats (sales order confirmations, invoice layouts etc.) and email notifications to customers/vendors.
- Testing and validation in sandbox of market specific developments.
- Validation (and corrections) of uploads of master data in production environment.
Desirable qualifications include previous experience in NetSuite implementation.
Required Skills and Qualifications:
- Excellent written and verbal communication skills.
- Strong administration skills and ability to follow strict onsite processes, instructions, and procedures.
- Intermediate computer hardware and software installation skills.
- Knowledge of the distribution and disposal of classified data/documents/devices.
- Change management and user adoption experience, including training and e-learning design.
- Proficiency in system administration and desktop application support within a Windows environment.
- Relevant Information Technology qualifications or experience.
Benefits
Attractive compensation package.
Others
Opportunity to work with a dynamic team.
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