Erp & Systems Support Analyst

2 weeks ago

Melbourne, Victoria, Australia Ahb Group Ltd Full time

**The Role**

Are you someone who knows construction workflows like the back of your hand and can make an ERP system sing (or at least behave)? We're on the hunt for an ERP & Systems Support Analyst who can bridge the gap between tech and trades. This is a hands-on role for someone who gets how a residential build moves from sale through to handover and knows how to support the systems that keep it humming.

Reporting directly to the General Manager - IT & Systems, you'll be responsible for ERP configuration, user support, change management, training, and much more. You'll be the go-to for making systems work better for the business, and for the people using them.

**What You'll Be Doing**

ERP system setup, configuration and maintenance (BusinessCraft preferred)

Supporting end-users with ERP and business system queries

Implementing system changes and managing change control

Facilitating training sessions and onboarding new users

Creating user guides and process documentation

Liaising with internal stakeholders and external vendors

Monitoring system performance and resolving issues

Supporting continuous improvement initiatives across systems

**What You'll Bring**

Demonstrated experience with ERP systems (BusinessCraft highly regarded)

Thorough understanding of residential construction workflows

Strong attention to detail

Excellent communication and stakeholder liaison skills

Ability to work independently as well as collaboratively

Structured problem-solving and documentation skills

Experience That Helps

Experience in the construction or residential building industry (essential)

3+ years in a systems support or ERP analyst role

Familiarity with onboarding, access control and change management processes

**Work Setup**

This role is full-time, based in our Derrimut office. Flexibility may be available once autonomy is demonstrated.

**Why AHB Group?**

We're one of Australia's leading residential builders. We move fast, we build smart, and we're investing in better systems to support our growth. Join a team that values solutions, not red tape, and knows how to have a laugh along the way.

Ready to bring systems to life?
- Please note: You must have unlimited Australian work rights to be considered for this role; as well as being able to interview in person._
- To all our agency partners and other prospective recruiters, we are confident of fulfilling this role ourselves._

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