Client Support Specialist

7 days ago


Melbourne, Victoria, Australia SERVICE HERO CONSULTING LLC Full time

Customer Service Representative

Service Hero Consulting LLC
Source: uWorkin

Position Overview:

At Service Hero Consulting LLC, we are dedicated to assisting organizations in delivering essential services to their clientele. Our commitment extends across various sectors, ensuring that our clients can effectively engage with their customers.

Role Summary:
We are seeking enthusiastic individuals to join our customer support team. As a Customer Service Representative, you will serve as the initial point of contact for clients seeking guidance on managing their inquiries and understanding their options. This pivotal role allows you to positively impact our clients' experiences and enhance their understanding of our services.

  • Work Schedule: Flexible hours with a rotating roster.
  • Work Environment: Hybrid model allowing for both in-office and remote work after training.
  • Compensation: Competitive salary with guaranteed increases over the next two years.
  • Benefits: Comprehensive benefits package including generous parental leave.
  • Support System: Access to a network of experienced team leaders and subject matter experts.
  • Career Development: Opportunities for advancement within the organization.

Qualifications:

  • Strong dedication to delivering exceptional customer service.
  • Proficient in navigating various computer systems and applications.
  • Able to comprehend and adhere to established processes.
  • Excellent communication and interpersonal skills.
  • Self-driven with a focus on achieving objectives.
  • Team-oriented with a flexible approach.

This role offers a unique opportunity to contribute to our mission while developing your career in a supportive environment.

Service Hero Consulting LLC



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