Store Operations Manager

1 day ago

Melbourne, Victoria, Australia Foot Locker Full time
{"title": "Assistant Manager", "description": "Overview

We are excited to announce the opening of a brand-new concept Foot Locker store in the heart of Melbourne Central, the first of its kind in Australia. This innovative concept has recently launched in New York and Paris. We are now seeking a passionate and innovative individual to join our team as Assistant Manager.

You will be responsible for leading the team with all aspects of the Customer Experience, including store operations, training, employee management, visual merchandising, and asset protection. In the absence of the Store Manager, you will assume all managerial duties. Your performance will be measured by your ability to drive sales and maximize profit goals for a specific store.

Responsibilities
  • Coaching and motivating your team to drive sales that deliver exceptional customer service
  • Ensuring high levels of customer satisfaction by being knowledgeable on all products offered, and teaming up with co-workers to provide excellent sales service
  • Delivering sales, customer experience, merchandising, visual, and operational expectations
  • Acting as a partner between customers, sales associates, and store leadership
  • Ability to learn and share expertise of products and trends to fit customer needs
  • Maintaining an awareness of all product knowledge, and current or upcoming product/trends
  • Contributing to a positive and inclusive work environment
Qualifications
  • Demonstrated leadership ability with at least 1 year of experience in a customer-facing sales setting
  • Confident and comfortable engaging customers to deliver an elevated experience
  • Motivated to achieve great results because of one's enthusiasm from interacting with customers and athletic products
  • Resourceful and versatile in responding to changing demands and opportunities in a rapidly changing omni-channel retail environment
  • Initiates completion of tasks or activities without necessary supervision
  • Strong cognitive and mathematical skills, including problem analysis, decision making, and financial analysis
  • High level of ethics, values, integrity, and trust
  • Flexible availability - including nights, weekends, and holidays
Benefits
  • Employee Discount
  • Learning from the best in the industry
", "lang_code": "en-US"}

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