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Store Operations Manager

2 months ago


Melbourne, Victoria, Australia Sportsgirl Full time

About the Role:

As a seasoned retail professional, you will be responsible for overseeing the daily operations of our Sportsgirl store, driving sales growth, and delivering exceptional customer experiences. Your leadership skills will be essential in guiding and developing your team, fostering a positive and inclusive work environment, and promoting a culture of excellence.

Key Responsibilities:

  • Monitor store performance and identify opportunities to optimize sales results, implementing strategies to drive growth and improve customer engagement.
  • Develop and maintain a deep understanding of our products, providing expert styling advice and ensuring a seamless customer experience.
  • Create a visually appealing store environment, curating visual merchandising displays and managing new stock deliveries to meet customer demand.
  • Manage administrative tasks, including payroll, banking, and rostering, ensuring efficient store operations and compliance with company policies.
  • Collaborate with the business team to develop and implement sales strategies, driving business growth and profitability.

What We Offer:

  • A comprehensive online learning program, followed by in-store training and development opportunities to support your career growth.
  • Access to management development programs, providing a clear pathway for career advancement within the Sussan Group.
  • A competitive salary and benefits package, including a generous team member discount on Sportsgirl products and the opportunity for monthly and seasonal bonuses.
  • A flexible roster, with a 3-day weekend on a fortnightly rotating schedule and no Sunday shifts, promoting work-life balance.
  • Discounted private health insurance through Medibank Private, supporting your overall well-being.
  • A team member referral program, recognizing and rewarding your referrals.
  • Involvement in Sportsgirl's partnership with Headspace, the National Youth Mental Health Foundation, promoting a culture of mental health and wellness.

About Us:

Sportsgirl is a leading Australian fashion retailer, committed to delivering exceptional customer experiences and fostering a positive work environment. We celebrate diversity and advocate inclusion, promoting a culture of respect and empathy. If you are a motivated and experienced retail professional, passionate about delivering exceptional customer experiences and driving business growth, we encourage you to apply for this exciting opportunity.