Senior Network Infrastructure Professional

1 week ago

Brisbane, Queensland, Australia beBeePerformance Full time $80,000 - $125,000
Network Management Specialist Role

This crucial role entails monitoring, analyzing, and resolving network events and alarms to ensure seamless network performance and stability.

The Network Management Engineer is responsible for proactively identifying potential issues or anomalies through system alert monitoring, performance metric analysis, and event log review.

Key responsibilities include:

  • Troubleshooting and supporting layer 2 and layer 3 protocols such as VLANs, BGP, MPLS, and Ethernet to resolve connectivity, data, and infrastructure issues.
  • Collaborating with team members and other support teams to share knowledge, coordinate efforts, and provide exceptional support experiences for users and customers.

Requirements for this position include:

  • Minimum 3 years' experience in an operational Network Management role or similar.
  • Demonstrated experience in customer service required.
  • Familiarity with ITIL V4 service management framework essential.

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