Strategic Partnership Builder

This position plays a crucial role in fostering strategic relationships with key accounts across Australia. The successful candidate will be responsible for building and maintaining high-value partnerships that drive innovation, align with our mission, and deliver tailored solutions to address the unique challenges of the academic sector.

The Strategic Partnerships Manager will work closely with internal teams and external collaborators to develop strategies that lead to mutual success. Key responsibilities include:

• Developing and implementing comprehensive account strategies to align customer goals with our objectives.
• Establishing and maintaining positive relationships with collaborators to enhance collaboration and grow partnerships.
• Acting as the primary interface between assigned accounts and our organization, ensuring seamless coordination and communication.
• Identifying and bringing value to opportunities across our portfolio, offering tailored solutions.
• Collaborating with internal teams—including product, sales, and leadership—to align offerings with customer needs and business goals.
• Monitoring account performance, managing financial objectives, and ensuring compliance with company metrics.
• Leading initiatives such as bundled offers, incentives, and rebates to increase our share of wallet and deepen customer engagement.
• Consistently reviewing accounts and communicating updates to collaborators, customers, partners, and team members regarding progress, challenges, and next steps.
• Actively contributing to competitive intelligence by analyzing the market landscape and finding opportunities for strategic advantage.

Internal:

• Business Unit Directors
• Sales Managers
• Category Managers
• Portfolio Specialists
• Support Teams

External - Customers:

• C-Suite Executives (CEO/CFO)
• Academic Leaders (Vice Chancellors, Deputy Vice Chancellors, Deans)
• Procurement Heads, Directors of Industry Engagement
• Senior Business and Market Leaders

To succeed in this role, you will need:

• A tertiary qualification or proven experience in a related field.
• Minimum 3 years in strategic account management, partnerships, or a similar role.
• Proven success managing high-stakes accounts in dynamic and fast-paced environments.
• Understanding of the academic and research sectors, including key players and trends.
• Experience in global organizations with decentralized models.
• Proven adaptability through exposure to diverse organizational environments.

The ideal candidate will possess:

• Strong interpersonal skills with the ability to build trust and align partners on shared objectives.
• An analytical approach to developing strategies and finding opportunities for improvement.
• Excellent organizational and time management skills, with a focus on delivering results in a dynamic environment.
• Clear and compelling communication, including the ability to present ideas effectively and negotiate outcomes.
• Commitment to learning, adaptability, and fostering collaboration across diverse teams.

This role requires regular travel (30-40%) to engage with customers and partners. You will also be required to adhere to Occupational Health and Safety (OHS) policies, ensuring a safe and collaborative workplace.

• Health & Wellbeing: We prioritize your health & wellbeing with comprehensive benefits, wellness programs, and an Employee Assistance Program providing confidential support for personal and work-related issues.
• Flexibility: Balance your work and personal life with flexible arrangements.
• Extra Leave: Benefit from generous leave policies, including the option to purchase additional leave, paid birthday leave, and company paid parental leave.
• Charitable Giving & Volunteering: Make an impact with paid volunteer time to support non-profit organizations that matter to you.
• Learning & Development: Advance your career with access to online courses via Thermo Fisher Scientific University Plus and LinkedIn learning, workshops, and mentorship programs for continuous learning and skill development.