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Business Intelligence Expert

3 weeks ago

Chatswood, Australia beBeeIndustry Full time $90,000 - $120,000
Customer Insights Manager Role

This position involves developing and implementing a customer insights strategy to cater to diverse industries.

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  • Conducting qualitative and quantitative research, analyzing industry trends, and collaborating with cross-functional teams to optimize event performance and client satisfaction.
Responsibilities
  • Leading the development of a comprehensive customer insights strategy tailored to various industries.
  • Overseeing data collection and analysis from multiple sources, focusing on understanding industry-specific trends and preferences.
  • Utilizing advanced analytics techniques to extract meaningful insights from event data and identify industry-specific trends.
  • Closely collaborating with various functions to elevate relevant campaigns based on customer insights.

Requirements

  • Possess a Bachelor's degree in Marketing, Business Administration, or a related field; Master's not mandatory but highly considered.
  • Demonstrate a proven track record of successfully leading customer insights initiatives within diverse industry sectors.
  • Have expertise in quantitative and qualitative research methodologies, statistical analysis, and data visualization techniques.
  • Demonstrate a solid background in customer insights, market research, or analytics within the events industry.

In this role, you will work closely with our team to deliver exceptional customer experiences through data-driven insights. If you are passionate about understanding customer needs and have a talent for strategic thinking, we encourage you to apply for this exciting opportunity.