Hotel Operations Manager
4 weeks ago
Hotel Operations Manager
We are seeking a highly skilled and experienced Hotel Operations Manager to join our team at MERCURE. As a key member of our Front Office team, you will be responsible for ensuring the smooth and efficient running of the hotel's operation, providing exceptional customer service to our guests, and leading a team of dedicated professionals.
Key Responsibilities:
- Assist and oversee the day-to-day operations of the Front Office team, working closely with housekeeping, maintenance, and Food & Beverage teams.
- Supervise and monitor team members, providing guidance and support to ensure excellent customer service.
- Take initiative to resolve guest complaints and challenges, ensuring a positive and productive experience for all.
- Act as a leader and role model, demonstrating a guest-obsessed focus and a commitment to excellence.
- Process and assist with check-in and check-out of guests, responding to and coordinating emergency situations as needed.
Requirements:
- Relevant experience in the hotel industry, with a strong working knowledge of Microsoft Outlook, Microsoft Office, and Opera.
- Guest-obsessed focus, with the ability to navigate change and provide quick thinking solutions.
- Leadership qualities, with the ability to extend yourself to assisting colleagues and maintaining high levels of communication with other departments.
- Clear and confident communication skills, both written and verbal.
- Hold a valid Responsible Service of Alcohol certificate, First Aid, and Food Safety Supervisor training.
- Ability to work across a rotating roster, including mornings, evenings, and weekends.
What's in it for you:
- An opportunity to work with a passionate team of industry professionals, dedicated to delivering exceptional customer service.
- A chance to develop your skills and knowledge, with the support of experienced Accor Hospitality professionals.
- A rewarding and challenging role, with opportunities for growth and development.
-
Hotel Operations Manager
3 weeks ago
Upper Mount Gravatt, Queensland, Australia MERCURE Full timeHotel Operations ManagerWe are seeking a highly motivated Hotel Operations Manager to oversee the day-to-day activities of our hotel's operation with a focus on delivering exceptional customer service.Assist and supervise the Front Office team and collaborate closely with other departments such as housekeeping, maintenance, and Food & Beverage.Monitor and...
-
Hotel Operations Manager
2 days ago
Upper Mount Gravatt, Queensland, Australia Mercure Full timeOperations Role at Mercure Brisbane Garden CityLocated in the heart of South Brisbane, Mercure Brisbane Garden City is seeking an experienced Hotel Operations Manager to join our team. With a focus on delivering exceptional customer service and ensuring seamless hotel operations, this role is ideal for those passionate about hospitality.We offer a...
-
Hotel Operations Manager
4 weeks ago
Upper Mount Gravatt, Queensland, Australia Mercure Full timeHotel Operations ManagerAt Mercure Brisbane Garden City, we are seeking a highly motivated and experienced Hotel Operations Manager to join our team. As a key member of our management team, you will be responsible for ensuring the smooth and efficient running of the hotel's operations, providing exceptional customer service, and leading a team of dedicated...
-
Hotel Operations Manager
4 weeks ago
Upper Mount Gravatt, Queensland, Australia Mercure Full timeHotel Operations ManagerAt Mercure Brisbane Garden City, we are seeking a highly motivated and experienced Hotel Operations Manager to join our team. As a key member of our management team, you will be responsible for ensuring the smooth and efficient running of the hotel's operation, with a high level of customer service provided at all times.Key...
-
Operational Hotel Manager
3 days ago
Upper Mount Gravatt, Queensland, Australia Mercure Full timeAbout Mercure Brisbane Garden CityWe are far more than a hotel. We are the heart of hospitality, nurturing passion for service and achievement beyond limits. With over 260,000 hospitality experts around the world, we pride ourselves on delivering exceptional experiences to our guests.Located just 12 km from Brisbane CBD, Mercure Brisbane Garden City is in...
-
Hotel Operations Manager
6 days ago
Upper Mount Gravatt, Queensland, Australia Mercure Full timeAbout Mercure Brisbane Garden CityLocated in the heart of South Brisbane, our hotel is just 12 km from the CBD and on the doorstep of Westfield Garden City Shopping Centre.The RoleWe are seeking an experienced Hotel Operations Manager to oversee the smooth and efficient running of our hotel's operations. This includes ensuring a high level of customer...
-
Hotel Operations Manager
2 weeks ago
Upper Mount Gravatt, Queensland, Australia Mercure Full timeJob Title: Assistant Hotel ManagerJob Summary:We are seeking an energetic and enthusiastic Assistant Manager to ensure the smooth and efficient running of the Hotel's operation with a high level of customer service provided at all times.Key Responsibilities:Assist and oversee the day-to-day operations of the Front Office team and working closely with...
-
Hotel Operations Manager
4 weeks ago
Upper Mount Gravatt, Queensland, Australia Mercure Full timeJob Title: Assistant ManagerJob Summary:We are seeking an energetic and enthusiastic Assistant Manager to ensure the smooth and efficient running of the Hotel's operation with a high level of customer service provided at all times.Key Responsibilities:Assist and oversee the day-to-day operations of the Front Office team and work closely with housekeeping,...
-
Hotel Operations Manager
4 weeks ago
Upper Mount Gravatt, Queensland, Australia Mercure Full time**Job Title:** Assistant Manager**Job Summary:**We are seeking an energetic and enthusiastic Assistant Manager to ensure the smooth and efficient running of the Hotel's operation with a high level of customer service provided at all times.Key Responsibilities:Assist and oversee the day-to-day operations of the Front Office team and work closely with...
-
Hotel Operations Manager
4 weeks ago
Upper Mount Gravatt, Queensland, Australia Mercure Full timeJob Title: Assistant ManagerJob Summary:We are seeking an energetic and enthusiastic Assistant Manager to ensure the smooth and efficient running of the Hotel's operation with a high level of customer service provided at all times.Key Responsibilities:Assist and oversee the day-to-day operations of the Front Office team and work closely with housekeeping,...
-
Hotel Operations Manager
2 weeks ago
Upper Mount Gravatt, Queensland, Australia Mercure Full timeBe Part of the Accor FamilyMercure Brisbane Garden City is looking for an energetic and enthusiastic Assistant Manager to ensure the smooth and efficient running of the Hotel's operation with a high level of customer service provided at all times.Key Responsibilities:Assist and oversee the day-to-day operations of the Front Office team and work closely with...
-
Hotel Operations Manager
1 week ago
Upper Mount Gravatt, Queensland, Australia Mercure Full timeCompany OverviewMercure is a leading hotel chain with a strong presence in the Asia Pacific region, offering a unique blend of French flair and local charm.Salary: $60,000 - $80,000 per annumJob DescriptionWe are seeking an experienced Hotel Operations Manager to join our team at Mercure Brisbane Garden City. As a key member of our management team, you will...
-
Executive Hotel Operations Manager
21 hours ago
Upper Mount Gravatt, Queensland, Australia Mercure Full timeJob DescriptionWe are seeking a dynamic and experienced Executive Hotel Operations Manager to join our team at Mercure Brisbane Garden City.About the RoleAssist and oversee the day-to-day operations of the Front Office team, working closely with housekeeping, maintenance, and Food & Beverage teams.Supervise and monitor team members with true leadership...
-
Hotel Operations Assistant
4 weeks ago
Upper Mount Gravatt, Queensland, Australia Mercure Full time**About the Role**We are seeking a highly motivated and enthusiastic Part Time Hotel All-Rounder to join our team at Mercure Brisbane Garden City. As a key member of our Front Office & Food & Beverage operations, you will be responsible for delivering exceptional service to our guests, ensuring their stay is memorable and enjoyable.**Key...
-
Hotel Operations Manager
1 week ago
Upper Mount Gravatt, Queensland, Australia Mercure Full timeCompany Overview: Mercure is the world's largest and fastest-growing hotel group with a network of more than 5,000 properties in over 90 countries.We are far more than a worldwide leader. Globally, we are more than 260,000 hospitality experts placing people at the heart of what we do and nurturing real passion for service and achievement beyond limits.
-
Hotel Operations Manager Part Time
3 days ago
Upper Mount Gravatt, Queensland, Australia Accor Full timeCompany Overview:Accor, the world's largest and fastest-growing hotel group, boasts a network of over 5,000 properties across more than 90 countries. As a leader in the hospitality industry, we prioritize people at the heart of our operations and strive for service excellence.Located just 12 km from Brisbane CBD, Mercure Brisbane Garden City is situated in...
-
Lead Operations Manager
4 days ago
Upper Mount Gravatt, Queensland, Australia Mercure Full timeAbout UsMercure Brisbane Garden City is a renowned hotel located in the heart of South Brisbane, within walking distance to Westfield Garden City Shopping Centre. With over 5,000 properties globally, we pride ourselves on providing exceptional hospitality services and fostering a culture of excellence.
-
Hotel Operations Manager
4 weeks ago
Mount Isa, Queensland, Australia Skilled Jobs Australia Full timeHotel Operations ManagerSkilled Jobs Australia is seeking a highly skilled Hotel Operations Manager to join our team in Mount Isa, Qld.The successful candidate will be responsible for managing the hotel's front office operations, ensuring a reputation as a market leader in individualised customer-focused service.Key Responsibilities:Effective supervision of...
-
Hotel Operations Manager
3 days ago
Mount Isa, Queensland, Australia AccorHotel Full timeAbout AccorHotelWe are one of the largest global hospitality businesses, with over 5400 Hotels across 110+ countries.Job Title: Hotel Operations ManagerSalary:$120,000 - $150,000 per annum, depending on experience.Job DescriptionCompany OverviewHospitality is a work of heart. At ibis Styles Mount Isa, we strive to provide our guests and employees with an...
-
Hotel Operations Manager
3 weeks ago
Mount Isa, Queensland, Australia Skilled Jobs Australia Full timeAt Skilled Jobs Australia, we are seeking a highly skilled Hotel Operations Manager to join our team in Mount Isa, QLD.The successful candidate will be responsible for the effective management of the hotel's Front Office operation, ensuring a reputation as a market leader in individualised customer-focused service.Key Responsibilities:Supervise reservations,...