Talent & Culture Business Partner - HR Generalist

3 days ago

Gold Coast, Queensland, Australia Accor Full time

About the Role:

We are seeking a highly motivated and experienced Human Resources Business Partner to join our team at Accor. As a key member of our Talent & Culture team, you will play a critical role in supporting our organizational culture and the growth and development of our team of Heartists.

Key Responsibilities:

  • Support the Talent & Culture Manager in developing and implementing Talent & Culture strategies and initiatives aligned with the Hotel's objectives and values.
  • Promote positive team relations and interactions through an environment that encourages open communication, trust, mutual respect, and fun.
  • Inspire and empower our teams to create epic guest experiences.
  • Assist with employee engagement initiatives, including Employee Satisfaction Surveys, team activities, team member feedback mechanisms, and recognition programs.
  • Develop and implement training, career development programs, and succession planning.
  • Ensure policies and procedure updates aligned with the changing legislative and regulatory requirements.
  • Balancing attention to detail with a strategic mindset, using pragmatism and diplomacy in your communication style.
  • Assist with recruitment and onboarding processes, focusing on the attraction and retention of talent.
  • Continuous improvement in Talent & Culture (Human Resources) processes and policies to enhance efficiency and effectiveness.
  • Having experience with visa requirements, work cover, and end-to-end processing.
  • Nurturing a positive working environment.
  • Assist with T&C (Human Resource) metrics and analytics.
  • Staying abreast of industry trends and best practices in Talent & Culture (Human Resources) while proactively identifying opportunities for improvement.
  • Consistently offering professional, friendly, and engaging service.
  • Being self-motivated and taking ownership for driving your own performance, thriving on being trusted and given freedom in how you do your job.

Requirements:

  • Previous 2-3 years experience in a similar role in a 200+ room Hotel.
  • Tertiary qualifications in Human Resources or related discipline advantageous.
  • An understanding of HIGA and the ability to interpret Human Resource related industrial instruments, work cover, and legislative knowledge.
  • Confident and articulate communication, negotiation, and relationship skills.
  • A willingness to be hands-on within the operation and drive a culture of guest obsession and loyalty with the team.
  • The ability to create meaningful connections, fostering a high level of trust with our team.
  • Strong interpersonal communications and presentation skills, both written and oral.
  • Current First Aid and RSA certificates or the ability to obtain these.
  • Experience in the hospitality industry and ACCOR is advantageous.
  • Must have Australian work rights.

About Accor:

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. As the Global Market Leader, Accor Hotels offers a worldwide network of hospitality and tourism services, with a diverse portfolio of renowned brands. Our commitment to diversity and inclusion is reflected in our values and our approach to talent management.

What We Offer:

  • Ongoing career and professional development opportunities.
  • A rewarding work environment.
  • Global discounts on hotel accommodation & Food and Beverage.

What's in it for you?

  • Car Parking.
  • Free staff meals during shift.
  • Generous ACCOR perks including discounted accommodation and restaurants.
  • A collaborative, vibrant culture.
  • Professional development opportunities.
  • A competitive salary.

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