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Talent & Culture Business Partner

2 months ago


Gold Coast, Queensland, Australia Accor Full time
About the Role

We are seeking a highly motivated and experienced Talent & Culture Business Partner to join our team at Novotel Surfers Paradise. As a key member of our Human Resources department, you will play a critical role in supporting our organizational culture and the growth and development of our team of Heartists.

Key Responsibilities
  • Support the Talent & Culture Manager in implementing people-related initiatives and strategies to achieve hotel goals and KPIs.
  • Promote positive team relations and interactions through open communication, trust, mutual respect, and fun.
  • Assist in developing and implementing Talent & Culture strategies and initiatives aligned with the hotel's objectives and values.
  • Foster a positive and inclusive work environment by promoting diversity, equity, and inclusion initiatives.
  • Assist with employee engagement initiatives, including Employee Satisfaction Surveys, team activities, team member feedback mechanisms, and recognition programs.
  • Develop and implement training, career development programs, and succession planning.
  • Ensure policies and procedure updates are aligned with changing legislative and regulatory requirements.
  • Balancing attention to detail with a strategic mindset, using pragmatism and diplomacy in your communication style.
  • Assist with recruitment and onboarding processes, focusing on the attraction and retention of talent.
  • Continuous improvement in Talent & Culture processes and policies to enhance efficiency and effectiveness.
  • Nurturing a positive working environment.
  • Assisting with T&C metrics and analytics.
  • Staying abreast of industry trends and best practices in Talent & Culture while proactively identifying opportunities for improvement.
Requirements
  • Previous 2-3 years experience in a similar role in a 200+ room hotel.
  • Tertiary qualifications in Human Resources or related discipline advantageous.
  • An understanding of HIGA and the ability to interpret Human Resource related industrial instruments, work cover, and legislative knowledge.
  • Confident and articulate communication, negotiation, and relationship skills.
  • A willingness to be hands-on within the operation and drive a culture of guest obsession and loyalty with the team.
  • The ability to create meaningful connections, fostering a high level of trust with our team.
  • Strong interpersonal communications and presentation skills, both written and oral.
  • Current First Aid and RSA certificates or the ability to obtain these.
  • Experience in the hospitality industry and ACCOR is advantageous.
  • Must have Australian work rights.
About Accor

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. As the global market leader, Accor Hotels offers a worldwide network of hospitality and tourism services, with a diverse portfolio of renowned brands. Our commitment to diversity and inclusion is reflected in our values and our approach to talent management.

We offer a range of benefits, including ongoing career and professional development opportunities, a rewarding work environment, global discounts on hotel accommodation & Food and Beverage, car parking, free staff meals during shift, and generous ACCOR perks including discounted accommodation and restaurants.