Client Services Coordinator

3 days ago

Townsville, Queensland, Australia beBeeScheduling Full time $66,323 - $93,429

Secure Client Outcomes with Us

We provide vital support and services that enable clients to maintain independence, living happily and healthily within their own homes.

This service is essential for the community, empowering individuals to thrive in a supportive environment.

As a Scheduling Officer, you will bring your experience to this role to ensure our staff continue to deliver exceptional client outcomes in the community.

The key responsibilities of this role include:

  • Scheduling experience using an electronic data management system.
  • Prior scheduling experience in Procura or Alayacare is highly regarded but not mandatory.
  • Self-management with the ability to prioritise and balance a full workload in a busy, changing environment.
  • Highly effective customer service skills.
  • Developed written and oral communication skills and the ability to relate effectively across a broad range of ages, cultures and socio-economic groups.
  • A friendly and flexible attitude with a focus on customer service.
  • Commitment to error-free administration, with attention-to-detail, even when tasks become routine.
  • Initiative and ability to monitor and manage your own workload while working within role expectations, deadlines and requirements.

This is a 12-month fixed-term opportunity on a full-time basis. The hours for the role are on a rotating roster Monday to Friday, with an earliest start of 6:00 am and a latest finish of 5:00 pm.

To be successful in this role, you will need to have the following skills and qualifications:

  • CURRENT DRIVER'S LICENCE.
  • NATIONAL POLICE CLEARANCE.

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