Client Service Advocate

4 days ago

Yinnar South, Australia beBeeSupport Full time $53,865 - $77,234
Job Description:

The Client Support Officer role is a pivotal position within The Orange Door Hub Support Team.

Responsibilities include providing first point of contact for people accessing services, responding to enquiries from members of the public and partner agencies, and connecting clients to relevant resources.

The role requires effective communication skills, prioritization abilities, and sensitivity to diverse client needs.

Key Skills and Qualifications:
  • Supporting the Hub Manager in delivering client-focused objectives
  • Prioritizing tasks to provide optimal service delivery
  • Exercising advanced interpersonal communication skills
Benefits:

This role offers an opportunity to work closely with the Orange Door workforce, addressing client needs at first contact and providing tailored responses.

The ability to respond effectively and inclusively underpins success in this role.

Others:

A Working With Children Check is required for this position.

Applicants must submit a CV and Cover Letter outlining their suitability to the role, and be an Australian Citizen, Permanent Resident, or hold a valid work permit or visa.

Preferred candidates will undergo pre-employment screening, including a national police check and misconduct screening.

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