Service Excellence Specialist

1 week ago

Yinnar South, Australia beBeeClientCentricity Full time $68 - $83
Client Support Role Overview

The Client Support Officer plays a pivotal role in providing exceptional customer service to individuals accessing our services.

This position serves as the primary point of contact for various stakeholders, including the public and partner agencies.

Key Responsibilities:

  • Respond to inquiries from diverse sources, ensuring timely advice and connections to relevant services.
  • Support the Hub Manager and broader workforce in delivering client-focused objectives aligned with strategic policy directions.
  • Prioritize tasks to provide optimal service delivery to clients.

Requirements:

  • A valid Working with Children Check is mandatory.
  • Applicants must be Australian Citizens, Permanent Residents, or hold a valid work permit or visa.

Additional Requirements:

  • Pre-employment screening, including a national police check and misconduct screening.

Application Instructions:

  • Submit an online application, attaching a CV and Cover Letter (max 2 pages).
  • Ensure the application aligns with the Key Selection Criteria.

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