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Airport Operations Director

1 month ago

Sydney, New South Wales, Australia dnata Full time
Role Overview

We are seeking a highly skilled and experienced Airport Operations Director to join our team at dnata. This is a key leadership role that will be responsible for managing end-to-end ground services, ensuring efficient and effective service delivery that meets and exceeds client expectations.

About the Role

The successful candidate will have a proven track record in leading high-performing teams and driving business growth through operational excellence. Key responsibilities include:

  • Leading a professional team to provide superior customer service to diverse stakeholders
  • Controlling and reducing labor costs while maintaining service levels
  • Meeting and exceeding Key Performance Indicators (KPIs) and Key Result Areas (KRAs)
  • Providing timely reports to senior management
  • Facilitating grievance and performance management issues
Required Skills and Qualifications

To be successful in this role, you will need:

  • Commitment to dnata's vision, values, and mission
  • Ability to interact confidently at an operational and executive level
  • Strong leadership skills with a genuine interest in people development
  • Exceptional personal standards of honesty, integrity, and professionalism
  • Intermediate level skills in MS Office particularly in Word, Excel, Outlook, and PowerPoint
Benefits

As an Airport Operations Director at dnata, you can expect:

  • A competitive salary of AU$120,000 - AU$150,000 per annum
  • Opportunities for career growth and professional development
  • A collaborative and dynamic work environment
Other Information

This is a full-time position based in Sydney, Australia. If you are a motivated and results-driven individual with a passion for delivering exceptional customer service, we encourage you to apply.