Implementation Project Manager

4 weeks ago


Sydney, New South Wales, Australia Avetta Full time
Key Responsibilities

As a Implementation Project Manager at Avetta, you will manage the end-to-end implementation of new clients and existing client expansions, driving project completion and ensuring client satisfaction.

Key Performance Indicators

  • Client configuration and business requirements documents accuracy and completion
  • Client kick-off meeting organization and facilitation
  • Project plan goal setting, management, and meeting
  • Contractor onboarding and client engagement
  • Best practice workflows presentation and implementation
Requirements

To succeed in this role, you will require:

Technical Skills

  • Experience with project management software (MS Project, Jira, etc.)
  • Strong understanding of software/SaaS industries

Soft Skills

  • Excellent communication and interpersonal skills
  • Ability to work in a team environment and manage multiple clients/projects
  • Strong customer service skills and attention to detail
Qualifications

Applicants should possess:

Educational Background

  • Bachelor's degree in a technical field of study

Professional Certifications

  • Project Management Professional (PMP) certification or equivalent

Work Experience

  • At least 3 years of project management experience in software/SaaS industries


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