Implementation Project Manager
4 weeks ago
As a Implementation Project Manager at Avetta, you will manage the end-to-end implementation of new clients and existing client expansions, driving project completion and ensuring client satisfaction.
Key Performance Indicators
- Client configuration and business requirements documents accuracy and completion
- Client kick-off meeting organization and facilitation
- Project plan goal setting, management, and meeting
- Contractor onboarding and client engagement
- Best practice workflows presentation and implementation
To succeed in this role, you will require:
Technical Skills
- Experience with project management software (MS Project, Jira, etc.)
- Strong understanding of software/SaaS industries
Soft Skills
- Excellent communication and interpersonal skills
- Ability to work in a team environment and manage multiple clients/projects
- Strong customer service skills and attention to detail
Applicants should possess:
Educational Background
- Bachelor's degree in a technical field of study
Professional Certifications
- Project Management Professional (PMP) certification or equivalent
Work Experience
- At least 3 years of project management experience in software/SaaS industries
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