Administrative Patient Care Coordinator

7 days ago

Sydney, New South Wales, Australia beBeeAdministration Full time $62,341 - $82,823
Job Description

As an Outpatient Administration Officer, you will play a pivotal role in ensuring seamless patient care and support.

This position is ideal for individuals who thrive in fast-paced environments, possess excellent organizational skills, and are adept at managing competing priorities.

Key Responsibilities:

  • Manage patient appointments, cancellations, and re-bookings to maintain clinic efficiency.
  • Welcome patients, answer calls, and maintain accurate records in electronic medical systems.
  • Arrange transport and interpreter services for patients with travel or language needs.
  • Handle medical records, type clinical correspondence, and distribute reports and results promptly.
  • Support daily operations by ordering supplies, coordinating with clinical trial centers, and assisting the team as needed.
Requirements

To succeed in this role, you must possess:

Essential Qualifications:

  • Proven healthcare administration experience, with strong skills in patient support, medical records, and Medicare HPOS processes.
  • Excellent organisational and time management abilities, with the capacity to manage competing priorities in a fast-paced environment.
  • Strong communication skills, both written and verbal, with the ability to build rapport and work effectively with patients, families, and multidisciplinary teams.
  • High computer proficiency, including Microsoft Word, Excel, and medical record systems.

Preferred Qualifications:

  • Commitment to integrity, teamwork, and organisational values.
  • Ability to work independently and demonstrate exceptional public relations skills.
Benefits

As an employee of our organisation, you can expect:

Professional Development:

  • Access to discounted private health insurance with Medibank.
  • Committed to financial support for educational development, scholarship programs, paid study leave.

Wellness:

  • Discounted access to many gyms for you and your family with Fitness Passport.

Career Advancement:

  • Opportunities to grow and develop within our organisation.
About Us

We are a leading healthcare provider, committed to delivering exceptional patient care and improving health outcomes.

Our organisation is dedicated to fostering a culture of excellence, compassion, and respect.

Join us in making a difference in the lives of others.

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