Patient Care Coordinator

1 week ago

Sydney, New South Wales, Australia beBeeHealthcare Full time $59,000 - $83,000

About This Role

  • This position is a key part of our team, providing exceptional patient care and administrative support.

What We're Looking For

  • A compassionate and empathetic individual with excellent communication skills.
  • The ability to multitask and work in a fast-paced environment.
  • A passion for delivering outstanding customer service and building strong relationships.

Your Key Responsibilities

  • Patient liaison: welcoming patients, answering calls, managing correspondence, and scheduling appointments.
  • Patient administration: billing, accurate data entry in the e-management system, and managing records.
  • Liaising with hospitals, specialists, and allied health professionals.
  • Supporting doctors, coordinating with nurses, and assisting allied health staff in delivering patient care.

Requirements

  • Demonstrated ability to work with empathy and compassion.
  • Demonstrated ability to multitask.
  • Passionate about delivering outstanding customer service.
  • Experience in a hospital or day hospital setting is desirable.
  • Comfortable working in a collaborative team environment.

What You'll Bring

  • Experience in a medical practice or oncology setting is highly regarded.
  • Familiarity with Medicare, DVA, and Private Health Insurance.
  • Excellent organisational and time management skills.
  • Strong verbal and written communication skills.
  • Ability to use multiple software systems and proficient in Word and Excel.
  • Knowledge of medical terminology.
  • Ability to build and maintain strong relationships with key stakeholders.

We Offer

  • A competitive remuneration package.
  • 5 weeks of annual leave.
  • A collaborative and supportive work environment.
  • Professional development opportunities.
  • Annual staff conference and staff awards.
  • The chance to be part of a leading-edge cancer care centre.

About Our Organisation

  • We are a leading oncology provider committed to delivering integrated, evidence-based cancer care.
  • Our multidisciplinary teams work together to provide personalized care, ensuring that patients receive rapid access to treatment.

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