Enterprise Account Manager

2 weeks ago

Sydney, New South Wales, Australia Sitecore Full time

About the Role:

As a seasoned professional, you will play a pivotal role in managing and growing relationships with our esteemed client base. Your primary focus will be on serving as a trusted advisor to our customers, ensuring their continued success with Sitecore's innovative solutions and driving expansion opportunities within their organizations.

This position requires a driven individual who thrives on winning new business, understanding the complex business challenges of their prospects, and clearly communicating the value of a Sitecore solution to various client audiences.

Key Responsibilities:

  • Act as primary contact for designated accounts, fostering strong relationships across all levels.
  • Understand each customer's unique objectives, challenges, and requirements, aligning Sitecore solutions accordingly.
  • Proactively identify opportunities for upselling, cross-selling, and contract renewals to drive revenue growth.
  • Collaborate cross-functionally with internal teams and leverage Sitecore's partner network for exceptional client support.
  • Develop and execute strategic account plans to maximize satisfaction, retention, and lifetime value.
  • Monitor customer health and address issues promptly to ensure long-term partnerships.
  • Stay updated on industry trends, competitive landscape, and customer feedback to inform product enhancements.

Requirements:

  • 5+ years of experience in software sales or SaaS environment.
  • Account management/sales experience in an enterprise environment, selling Content Management, Customer Experience, Commerce, or Digital Asset Management (DAM) technologies preferred.
  • Strong business acumen and understanding of digital marketing concepts, content management systems, and the evolving digital landscape.
  • Strong communication skills with the ability to build rapport and credibility with clients at all levels of the organization.
  • Results-oriented mindset with a focus on driving customer satisfaction, retention, and revenue growth.
  • Ability to thrive in a fast-paced, dynamic environment and manage multiple priorities effectively.

Additional Skills That Could Set You Apart:

  • Experience presenting onsite to executive stakeholders and ability to showcase strong communication skills.
  • Possess high empathy and excitement for what can be defined as digital customer experience.
  • Tenacious, ambitious, self-starter, naturally curious, highly coachable, high emotional intelligence and self-aware.

  • Enterprise Account Manager

    2 weeks ago

    Sydney, New South Wales, Australia eFinancialCareers Ltd. Full time

    Account DirectorAt eFinancialCareers Ltd., we're seeking a seasoned Account Director to join our team. As a key member of our sales organization, you'll be responsible for driving revenue growth and expanding our presence in the enterprise market.Key Responsibilities:Develop and execute account plans to drive revenue growth and expand our presence in the...

  • Enterprise Account Manager

    3 weeks ago

    Sydney, New South Wales, Australia Amazon Full time

    About the RoleWe are seeking a highly skilled Enterprise Account Manager to join our team at Amazon. As a key member of our sales team, you will be responsible for driving revenue growth and expanding our customer base in the enterprise market.Key ResponsibilitiesDevelop and execute a strategic plan to drive sales growth and expand our customer base in the...

  • Enterprise Account Manager

    2 weeks ago

    Sydney, New South Wales, Australia Proofpoint Full time

    About the RoleThis is an exciting opportunity to join Proofpoint as an Enterprise Account Manager, where you will play a key role in driving business growth and success in the ANZ region.Key ResponsibilitiesEstablish and maintain strong business relationships with C-level executives and technical staff within large-scale enterprises.Develop and execute sales...

  • Enterprise Account Manager

    6 days ago

    Sydney, New South Wales, Australia Procore Technologies Full time

    Drive Growth and Shape the Future of Construction TechnologyWe are seeking an experienced Enterprise Account Manager to join our expanding team in the ANZ region. In this role, you will have the exciting opportunity to drive growth and shape the future of construction technology in Australia and New Zealand.Key Responsibilities:Cultivate and maintain strong...

  • Enterprise Account Manager

    3 weeks ago

    Sydney, New South Wales, Australia Sitecore Full time

    About the Role:As a seasoned professional, you will play a critical role in driving business growth and customer satisfaction as an Enterprise Account Manager at Sitecore. Your primary focus will be on managing and growing relationships with our existing customer base, serving as a trusted advisor to our customers, and driving expansion opportunities within...

  • Enterprise Account Manager

    6 days ago

    Sydney, New South Wales, Australia EROAD Full time

    About the RoleAs an Enterprise Account Manager at EROAD, you will be the primary point of contact for two of our largest and most important enterprise customers. Your primary mission is to drive growth and ensure customer satisfaction by identifying new opportunities, managing customer health, and conducting regular site visits. You'll also lead training...

  • Enterprise Account Manager

    2 weeks ago

    Sydney, New South Wales, Australia EROAD Full time

    {"title": "Enterprise Account Manager", "content": "About the RoleAs an Enterprise Account Manager at EROAD, you will be the primary point of contact for two of our largest and most important enterprise customers. Your primary mission is to drive growth and ensure customer satisfaction by identifying new opportunities, managing customer health, and...

  • Enterprise Account Executive

    2 weeks ago

    Sydney, New South Wales, Australia Anaplan Full time

    About the RoleAnaplan is a world leader in Connected Planning, and we're seeking an Enterprise Account Executive to join our team. As a key contributor to our revenue growth, you'll drive change as a market disruptor, working with our Sales Development Reps, Pre-sales Consultants, and Customer Success Team to build customer value and drive new business onto...

  • Enterprise Account Manager

    1 week ago

    Sydney, New South Wales, Australia Canva Full time

    About the RoleWe are seeking a highly motivated and experienced Account Executive to join our growing APJ team, supporting Canva Enterprise. As an Account Executive, you will work closely with our customers to understand their goals and provide tailored solutions to meet their needs.Key ResponsibilitiesDevelop and execute account plans to drive revenue...

  • Enterprise Account Manager

    2 weeks ago

    Sydney, New South Wales, Australia Sitecore Full time

    About UsSitecore is a leading company that empowers brands to deliver unforgettable digital experiences to their customers. Our mission is to elevate leading brands through innovative digital connections. We deliver a composable digital experience platform that enables the world's largest brands to build lifelong relationships with their customers.About the...

  • Enterprise Account Manager

    2 weeks ago

    Sydney, New South Wales, Australia Sitecore Full time

    About UsSitecore is a leading company that empowers brands to deliver unforgettable digital experiences to their customers. Our mission is to elevate leading brands through innovative digital connections. We deliver a composable digital experience platform that enables the world's largest brands to build lifelong relationships with their customers.About the...

  • Enterprise Account Director

    1 week ago

    Sydney, New South Wales, Australia EROAD Full time

    About the RoleAs a seasoned Enterprise Account Director at EROAD, you will be responsible for driving growth and ensuring customer satisfaction by identifying new opportunities, managing customer health, and conducting regular site visits. You will lead training sessions to help both customers and your team maximize their use of EROAD's solutions, and you...

  • Enterprise Account Executive

    1 week ago

    Sydney, New South Wales, Australia Anaplan Full time

    About the RoleAnaplan is a world leader in connected planning and enterprise performance management. We're seeking an experienced Enterprise Account Executive to join our team in Sydney. As a key contributor to our revenue growth, you'll drive change as a market disruptor, working closely with our Sales Development Reps, Pre-sales Consultants, and Customer...

  • Enterprise Account Manager

    1 week ago

    Sydney, New South Wales, Australia Sitecore Full time

    About UsSitecore is a leading company that empowers businesses to deliver unforgettable digital experiences to their customers. Our mission is to elevate leading brands through innovative digital connections. We provide a composable digital experience platform that enables businesses to build lifelong relationships with their customers.About the RoleAs an...

  • Enterprise Acquisition Account Executive

    2 weeks ago

    Sydney, New South Wales, Australia dynaTrace software GmbH Full time

    Job Title: Enterprise Acquisition Account ExecutiveWe are seeking a highly skilled Enterprise Acquisition Account Executive to join our team at Dynatrace software GmbH. As a key member of our sales team, you will be responsible for driving revenue growth and expanding our presence in the enterprise market.Key Responsibilities:Develop and execute territory...

  • Enterprise Account Manager

    6 days ago

    Sydney, New South Wales, Australia Sitecore Full time

    About UsSitecore is a leading digital experience platform that empowers businesses to build lifelong relationships with their customers. Our mission is to elevate leading brands through unforgettable digital connections. With a diverse group of passionate individuals across four continents and over 25 countries, we bring together content, commerce, and data...

  • Strategic Enterprise Account Director

    3 weeks ago

    Sydney, New South Wales, Australia Darktrace Full time

    About DarktraceDarktrace is a leading cybersecurity company that specializes in applying cutting-edge machine learning and mathematics to protect against targeted threats and evolving attacks.With a strong presence in over 40 countries and a team of over 2,000 employees, Darktrace is a fast-growing company that has been recognized as one of the 'World's Most...

  • Enterprise Account Director

    6 days ago

    Sydney, New South Wales, Australia Stream Talent Full time

    The OpportunityWe are seeking an experienced sales professional to join our team as an Enterprise Account Director. This role offers a unique blend of sales and mentorship responsibilities, providing a clear career growth path into leadership.As an Enterprise Account Director, you will be responsible for taking on 50 key accounts and developing compelling...

  • Customer Growth Manager

    2 weeks ago

    Sydney, New South Wales, Australia Woolworths Full time

    {"h1": "Customer Growth Manager - Sydney", "p": "We are Woolworths Group, a global business with a shared Purpose - 'to create better experiences together for a better tomorrow.' Our ambition is to help deliver healthier food, essential products and easy purchasing and operational effectiveness to organisations across Australia.As a Customer Growth Manager,...

  • Enterprise Account Executive

    3 weeks ago

    Sydney, New South Wales, Australia MYOB Full time

    Thank you for considering a career with us at MYOB, a leading business management platform dedicated to empowering businesses throughout Australia and New Zealand. As the original startup, we have evolved from our roots in finance and accounting software to offer a comprehensive suite of solutions that enable our customers to Start, Survive, and...