Senior Operations Specialist

2 days ago

Coffs Harbour, New South Wales, Australia beBeecustomerManagement Full time $120,000 - $160,000
Key Responsibilities:

This role involves leading a team of technicians to achieve operational goals, driving operational excellence and customer satisfaction, managing customer accounts and developing new business opportunities, supporting the Service Team Manager with asset management, collaborating with the Account Manager on monthly reporting and forecasting, approving time sheets, purchase orders, change orders and credits, ensuring work programs are accurate and feasible, managing sub-contractors and preparing quotes, and developing people skills through training and development of technicians.

Customer Management

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