Guest Service Representative
4 hours ago
At Four Points by Sheraton, we're committed to delivering exceptional experiences to our guests. As a Guest Service Agent, you'll play a vital role in ensuring our guests feel welcome and supported throughout their stay.
Key Responsibilities:- Assist guests with check-in and check-out processes, ensuring a smooth and efficient experience.
- Provide personalized service, responding to guest inquiries and resolving any issues that may arise.
- Build relationships with guests, encouraging repeat business and referrals.
- Collaborate with the front office team to maintain a high level of service quality.
- Process guest reservations, handle cash and credit transactions, and maintain accurate records.
- Stay up-to-date on hotel amenities, services, and local attractions to provide expert recommendations to guests.
- Experience with property management systems, such as OPERA.
- Relevant industry experience in a similar role.
- Working rights in Australia.
- A passion for delivering exceptional customer service.
- Ability to work in a fast-paced environment and adapt to changing situations.
- Exclusive staff discounts on food and beverage, hotel rooms, and other Marriott International properties.
- Flexible working hours and locations, sabbatical leave, and paid leave during your birthday month.
- Internationally recognized training programs, career development opportunities, and a commitment to equality, diversity, and inclusiveness.
- An Employee Assistance Program to support your physical, emotional, and financial wellbeing.
- Employee Referral Incentives and the opportunity to work with your friends.
At Four Points by Sheraton, we're part of Marriott International's Select portfolio, dedicated to putting people first for over 90 years. Apply now to join our team and be part of a global hospitality leader.
-
Guest Service Representative
3 weeks ago
Sydney, New South Wales, Australia Hilton Hotels Full timeAbout Hilton HotelsHilton Hotels is a leading hospitality company that offers a unique hotel experience to discerning corporate and leisure travelers. Our hotels are located in prime locations, offering stunning views and modern amenities.Job SummaryWe are seeking a highly skilled Guest Service Representative to join our team at Hilton Hotels. As a Guest...
-
Guest Service Representative
3 weeks ago
Sydney, New South Wales, Australia Stamford Hotels & Resorts Full timeAbout Stamford Hotels & ResortsWe are a leading hospitality company with a portfolio of luxury premium hotels in Australia. Our company is part of the Stamford Group, which also owns a portfolio of premium commercial office properties internationally and is involved in the development of high-end luxury residential units in Australia.Our CultureWe believe...
-
Guest Service Representative
2 weeks ago
Sydney, New South Wales, Australia Stamford Hotels & Resorts Full timeAbout Stamford Hotels & ResortsWe are a leading hospitality company with a portfolio of luxury premium hotels in Australia. Our company is part of the Stamford Group, which also owns a portfolio of premium commercial office properties internationally and is involved in the development of high-end luxury residential units in Australia.Our CultureWe believe...
-
Guest Service Representative
3 weeks ago
Sydney, New South Wales, Australia Accor Hotels Full timeJob SummaryWe are seeking a highly motivated and detail-oriented Guest Service Representative to join our team at Accor Hotels. As a key member of our front desk team, you will be responsible for providing exceptional customer service and ensuring a seamless guest experience.Key ResponsibilitiesGuest Relations: Manage administrative tasks and data entry...
-
Guest Service Representative
3 weeks ago
Sydney, New South Wales, Australia Accor Hotels Full timeJob SummaryWe are seeking a highly motivated and detail-oriented Guest Service Representative to join our team at Accor Hotels. As a key member of our front desk team, you will be responsible for providing exceptional customer service and ensuring a seamless experience for our guests.Key ResponsibilitiesGuest Relations: Manage administrative tasks and data...
-
Guest Services Representative
2 weeks ago
Sydney, New South Wales, Australia Australia Visa Job Full timeJob SummaryWe are seeking a highly skilled Guest Services Representative to join our team at Australia Visa Job. As a key member of our hospitality team, you will be responsible for providing exceptional customer service to our guests, ensuring their stay with us is memorable and enjoyable.Key ResponsibilitiesSupply guests with directions and information...
-
Guest Services Representative
2 weeks ago
Sydney, New South Wales, Australia Australia Visa Job Full timeJob SummaryWe are seeking a highly skilled Guest Services Representative to join our team at Australia Visa Job. As a key member of our hospitality team, you will be responsible for providing exceptional customer service to our guests, ensuring their stay with us is memorable and enjoyable.Key ResponsibilitiesSupply guests with directions and information...
-
Guest Services Representative
3 days ago
Sydney, New South Wales, Australia CBRE Full timeJob Opportunity: Guest Services RepresentativeCBRE is seeking a charismatic and empathetic Guest Services Representative to join our team in Sydney CBD. As a key member of our corporate guest services environment, you will be responsible for managing guest arrivals, providing exceptional customer service, and ensuring a seamless experience for our...
-
Guest Services Representative
2 weeks ago
Sydney, New South Wales, Australia CBRE Full time{"title": "Guest Services Representative", "description": "Key ResponsibilitiesAs a Guest Services Representative at CBRE, you will be responsible for managing all guest arrivals and lobby hosting for a seamless arrival experience. You will provide assistance and support for Reception and Switchboard teams, including complaint handling, feedback management,...
-
Guest Services Representative
23 hours ago
Sydney, New South Wales, Australia CBRE Full timeJob Title: Guest Services Representative - Financial InstitutionAre you a charismatic and empathetic individual who embodies the values of a prestigious financial institution? Do you have excellent communication skills and a customer-centric approach? We are seeking a Guest Services Representative to join our team in Sydney CBD.About the Role:Manage guest...
-
Guest Service Representative
2 weeks ago
Sydney, New South Wales, Australia Hilton Worldwide, Inc. Full timeJob SummaryWe are seeking a highly skilled Guest Service Agent to join our team at West Hotel Sydney, Curio Collection by Hilton. As a Guest Service Agent, you will be responsible for delivering exceptional guest experiences and ensuring that our guests feel welcome and valued.Key ResponsibilitiesWelcome and check-in guests, ensuring a smooth and efficient...
-
Guest Service Representative
23 hours ago
Sydney, New South Wales, Australia Hyatt Full timeAbout Park Hyatt SydneyWe are seeking a professional Guest Service Officer to join our Front Office team at Park Hyatt Sydney. As a Guest Service Officer, you will be responsible for delivering exceptional guest experiences from arrival to departure.Main ResponsibilitiesVerify guest satisfaction and provide personalized service during arrival and...
-
Guest Service Representative
3 weeks ago
Sydney, New South Wales, Australia Hilton Worldwide, Inc. Full timeJob SummaryWe are seeking a highly skilled and customer-focused Guest Service Agent to join our team at Hilton Worldwide, Inc. As a Guest Service Agent, you will be responsible for providing exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.Key ResponsibilitiesWelcome and check-in guests, ensuring a smooth and...
-
Guest Service Representative
2 weeks ago
Sydney, New South Wales, Australia Stamford Hotels and Resorts Full timeJob SummaryWe are seeking a highly motivated and guest-focused Guest Service Agent to join our dynamic Front Office Team at Sir Stamford at Circular Quay. As a Guest Service Agent, you will be responsible for providing exceptional service to our guests, ensuring a smooth check-in and check-out process, and handling various tasks to ensure the overall...
-
Guest Service Representative
3 weeks ago
Sydney, New South Wales, Australia Stamford Hotels and Resorts Full timeJob SummaryWe are seeking a highly motivated and guest-focused Guest Service Agent to join our dynamic Front Office Team at Sir Stamford at Circular Quay. As a Guest Service Agent, you will be responsible for providing exceptional service to our guests, ensuring a smooth check-in and check-out process, and handling various tasks to ensure the overall...
-
Guest Service Representative
5 days ago
Sydney, New South Wales, Australia Marriott International Full timeBe a Part of Our TeamAt Four Points by Sheraton, we're looking for a skilled Guest Service Agent to join our team. As a key member of our front office team, you'll be responsible for delivering exceptional guest experiences and ensuring seamless check-in and check-out processes.Key Responsibilities:Assist guests with check-in and check-out proceduresProvide...
-
Guest Services Representative
5 days ago
Sydney, New South Wales, Australia CBRE Full timeAbout the RoleWe are seeking a charismatic and empathetic Guest Services Representative to join our team at a prestigious financial institution in Sydney CBD. As a key member of our corporate guest services team, you will be responsible for managing guest arrivals, providing exceptional customer service, and ensuring a seamless experience for our clients.Key...
-
Guest Service Representative
2 weeks ago
Sydney, New South Wales, Australia Novotel Full timeJob SummaryWe are seeking a highly skilled and customer-focused Guest Service Agent to join our team at Novotel Sydney International Airport. As a key member of our Front Office Department, you will be responsible for providing exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.Key ResponsibilitiesGuest ServiceProvide...
-
Guest Services Representative
7 days ago
Sydney, New South Wales, Australia Marriott International Full timeUnlock Your Potential as a Guest Services AgentAt Sheraton, we're more than just a hotel chain - we're a community that brings people together. As a Guest Services Agent, you'll be at the heart of our community, ensuring that every guest feels welcome and valued.Key Responsibilities:Deliver exceptional guest experiences through personalized service and...
-
Guest Services Representative
5 days ago
Sydney, New South Wales, Australia Marriott International Full timeUnlock Your Potential as a Guest Services AgentAt Sheraton, we're more than just a hotel chain - we're a community that brings people together. As a Guest Services Agent, you'll be at the heart of our community, ensuring that every guest feels welcome and valued.Key Responsibilities:Deliver exceptional guest experiences through personalized service and...