Guest Service Representative

2 weeks ago

Sydney, New South Wales, Australia Stamford Hotels and Resorts Full time
Job Summary

We are seeking a highly motivated and guest-focused Guest Service Agent to join our dynamic Front Office Team at Sir Stamford at Circular Quay. As a Guest Service Agent, you will be responsible for providing exceptional service to our guests, ensuring a smooth check-in and check-out process, and handling various tasks to ensure the overall satisfaction of our guests.

Key Responsibilities
  • Guest Service: Provide efficient and professional service to guests, ensuring a smooth check-in and check-out process.
  • Communication: Maintain effective communication with guests, responding to their inquiries and resolving any issues in a timely and professional manner.
  • Task Management: Handle various tasks, including preparing group arrivals, handling foreign exchange transactions, and reporting any complaints or suspicious actions to the Assistant Manager on duty or the Front Office Manager.
  • Teamwork: Collaborate with the Front Office Team to ensure seamless service delivery and maintain a positive and welcoming atmosphere for our guests.
Requirements
  • Previous Experience: Previous hotel experience is highly desirable.
  • Technical Skills: Proficiency in Microsoft Office programs and knowledge of a reservations system, such as Opera, is an advantage.
  • Soft Skills: Strong accuracy and attention to detail, ability to work under pressure, excellent customer service skills, and exceptional organizational skills are essential.
Benefits
  • Employee Discounts: Great employee discount on food & beverage at all Stamford Hotels & Resorts.
  • Uniform Maintenance: Dry cleaning for uniform.
  • Perks: Free duty meals and car parking.
  • Professional Development: Learning and development opportunities.

  • Guest Service Representative

    2 weeks ago

    Sydney, New South Wales, Australia Hilton Hotels Full time

    About Hilton HotelsHilton Hotels is a leading hospitality company that offers a unique hotel experience to discerning corporate and leisure travelers. Our hotels are located in prime locations, offering stunning views and modern amenities.Job SummaryWe are seeking a highly skilled Guest Service Representative to join our team at Hilton Hotels. As a Guest...

  • Guest Service Representative

    2 weeks ago

    Sydney, New South Wales, Australia Stamford Hotels & Resorts Full time

    About Stamford Hotels & ResortsWe are a leading hospitality company with a portfolio of luxury premium hotels in Australia. Our company is part of the Stamford Group, which also owns a portfolio of premium commercial office properties internationally and is involved in the development of high-end luxury residential units in Australia.Our CultureWe believe...

  • Guest Service Representative

    2 weeks ago

    Sydney, New South Wales, Australia Stamford Hotels & Resorts Full time

    About Stamford Hotels & ResortsWe are a leading hospitality company with a portfolio of luxury premium hotels in Australia. Our company is part of the Stamford Group, which also owns a portfolio of premium commercial office properties internationally and is involved in the development of high-end luxury residential units in Australia.Our CultureWe believe...

  • Guest Service Representative

    2 weeks ago

    Sydney, New South Wales, Australia Accor Hotels Full time

    Job SummaryWe are seeking a highly motivated and detail-oriented Guest Service Representative to join our team at Accor Hotels. As a key member of our front desk team, you will be responsible for providing exceptional customer service and ensuring a seamless guest experience.Key ResponsibilitiesGuest Relations: Manage administrative tasks and data entry...

  • Guest Service Representative

    2 weeks ago

    Sydney, New South Wales, Australia Accor Hotels Full time

    Job SummaryWe are seeking a highly motivated and detail-oriented Guest Service Representative to join our team at Accor Hotels. As a key member of our front desk team, you will be responsible for providing exceptional customer service and ensuring a seamless experience for our guests.Key ResponsibilitiesGuest Relations: Manage administrative tasks and data...

  • Guest Services Representative

    2 weeks ago

    Sydney, New South Wales, Australia Australia Visa Job Full time

    Job SummaryWe are seeking a highly skilled Guest Services Representative to join our team at Australia Visa Job. As a key member of our hospitality team, you will be responsible for providing exceptional customer service to our guests, ensuring their stay with us is memorable and enjoyable.Key ResponsibilitiesSupply guests with directions and information...

  • Guest Services Representative

    2 weeks ago

    Sydney, New South Wales, Australia Australia Visa Job Full time

    Job SummaryWe are seeking a highly skilled Guest Services Representative to join our team at Australia Visa Job. As a key member of our hospitality team, you will be responsible for providing exceptional customer service to our guests, ensuring their stay with us is memorable and enjoyable.Key ResponsibilitiesSupply guests with directions and information...

  • Guest Services Representative

    1 day ago

    Sydney, New South Wales, Australia CBRE Full time

    Job Opportunity: Guest Services RepresentativeCBRE is seeking a charismatic and empathetic Guest Services Representative to join our team in Sydney CBD. As a key member of our corporate guest services environment, you will be responsible for managing guest arrivals, providing exceptional customer service, and ensuring a seamless experience for our...

  • Guest Services Representative

    1 week ago

    Sydney, New South Wales, Australia CBRE Full time

    {"title": "Guest Services Representative", "description": "Key ResponsibilitiesAs a Guest Services Representative at CBRE, you will be responsible for managing all guest arrivals and lobby hosting for a seamless arrival experience. You will provide assistance and support for Reception and Switchboard teams, including complaint handling, feedback management,...

  • Guest Service Representative

    1 week ago

    Sydney, New South Wales, Australia Hilton Worldwide, Inc. Full time

    Job SummaryWe are seeking a highly skilled Guest Service Agent to join our team at West Hotel Sydney, Curio Collection by Hilton. As a Guest Service Agent, you will be responsible for delivering exceptional guest experiences and ensuring that our guests feel welcome and valued.Key ResponsibilitiesWelcome and check-in guests, ensuring a smooth and efficient...

  • Guest Service Representative

    2 weeks ago

    Sydney, New South Wales, Australia Hilton Worldwide, Inc. Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Guest Service Agent to join our team at Hilton Worldwide, Inc. As a Guest Service Agent, you will be responsible for providing exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.Key ResponsibilitiesWelcome and check-in guests, ensuring a smooth and...

  • Guest Service Representative

    2 weeks ago

    Sydney, New South Wales, Australia Stamford Hotels and Resorts Full time

    Job SummaryWe are seeking a highly motivated and guest-focused Guest Service Agent to join our dynamic Front Office Team at Sir Stamford at Circular Quay. As a Guest Service Agent, you will be responsible for providing exceptional service to our guests, ensuring a smooth check-in and check-out process, and handling various tasks to ensure the overall...

  • Guest Service Representative

    3 days ago

    Sydney, New South Wales, Australia Marriott International Full time

    Be a Part of Our TeamAt Four Points by Sheraton, we're looking for a skilled Guest Service Agent to join our team. As a key member of our front office team, you'll be responsible for delivering exceptional guest experiences and ensuring seamless check-in and check-out processes.Key Responsibilities:Assist guests with check-in and check-out proceduresProvide...

  • Guest Service Representative

    2 weeks ago

    Sydney, New South Wales, Australia Novotel Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Guest Service Agent to join our team at Novotel Sydney International Airport. As a key member of our Front Office Department, you will be responsible for providing exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.Key ResponsibilitiesGuest ServiceProvide...

  • Guest Services Representative

    3 days ago

    Sydney, New South Wales, Australia CBRE Full time

    About the RoleWe are seeking a charismatic and empathetic Guest Services Representative to join our team at a prestigious financial institution in Sydney CBD. As a key member of our corporate guest services team, you will be responsible for managing guest arrivals, providing exceptional customer service, and ensuring a seamless experience for our clients.Key...

  • Guest Services Representative

    5 days ago

    Sydney, New South Wales, Australia Marriott International Full time

    Unlock Your Potential as a Guest Services AgentAt Sheraton, we're more than just a hotel chain - we're a community that brings people together. As a Guest Services Agent, you'll be at the heart of our community, ensuring that every guest feels welcome and valued.Key Responsibilities:Deliver exceptional guest experiences through personalized service and...

  • Guest Services Representative

    3 days ago

    Sydney, New South Wales, Australia Marriott International Full time

    Unlock Your Potential as a Guest Services AgentAt Sheraton, we're more than just a hotel chain - we're a community that brings people together. As a Guest Services Agent, you'll be at the heart of our community, ensuring that every guest feels welcome and valued.Key Responsibilities:Deliver exceptional guest experiences through personalized service and...

  • Guest Services Representative

    1 week ago

    Sydney, New South Wales, Australia Marriott International Full time

    {"title": "Guest Services Agent", "description": "Be Part of Our Community-Focused TeamAt Sheraton, we believe that our guests and associates are at the heart of our communities. We invite you to join our team as a Guest Services Agent, where you will be part of a community that cares about each other and feels a sense of belonging.Key...

  • Guest Service Representative

    1 week ago

    Sydney, New South Wales, Australia Accor Hotels Full time

    {"h1": "Accor Hotels: Guest Service Agent Role", "p": "At Accor Hotels, we're seeking a skilled Guest Service Agent to join our team. As a key member of our front desk team, you'll be responsible for delivering exceptional customer experiences and ensuring seamless guest interactions.Responsibilities:* Manage administrative tasks and data entry for guest...

  • Guest Services Representative

    6 days ago

    Sydney, New South Wales, Australia Australia Visa Job Full time

    {"h3": "Job Summary"} As a Guest Services Agent at Courtyard Sydney Australia, you will be the face of our hotel, providing exceptional service to our guests and ensuring their stay is memorable and enjoyable. Your role will involve supplying guests with directions and information regarding property amenities, services, and hours of operation, as well as...