High Value Client Manager

4 days ago

Melbourne, Victoria, Australia beBeeRelationship Full time $90,000 - $120,000

Role Overview

As a seasoned professional, you will play a pivotal role in building and maintaining strong relationships with high-value clients.

Working closely with these esteemed individuals, your primary objective will be to tailor solutions that cater to their unique trading needs, thereby promoting our brand and driving client satisfaction.

Key responsibilities will include:

  • Client Relationship Development: Foster lasting relationships through various channels, prioritizing retention and growth of premium clients.
  • Solution Delivery: Utilize industry knowledge and external resources to provide bespoke solutions, addressing individual challenges and enhancing the overall client experience.
  • Business Growth: Drive revenue expansion by demonstrating expertise, market acumen, and exceptional customer focus.
  • Team Collaboration: Contribute actively to the team's success, assisting colleagues in developing their skills and supporting cross-functional initiatives.

About You

To excel in this position, you will require:

  • At least 3 years' experience in a similar role, preferably in a phone sales environment.
  • Strong account management skills, with a proven track record of success in dealing with high-net-worth clients.
  • Excellent collaboration and communication skills, with the ability to work effectively within a team.
  • Sound decision-making and critical thinking abilities, coupled with a proactive attitude.

Additionally, you should possess:

  • Exceptional written and verbal communication skills.
  • Proficient numerical ability, with comfort working with numbers.
  • Ability to manage and collaborate with internal and external stakeholders.

What We Offer

As a valued member of our team, you can expect:

  • A dynamic and supportive work environment.
  • Ongoing learning and development opportunities.
  • The chance to work with a talented group of professionals who share your passion for delivering exceptional results.

Travel Requirements

As part of this role, occasional travel throughout Australia (and overseas) may be required. If selected, you will be expected to adapt to these requirements.

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