High-Value Client Manager

5 days ago

Melbourne, Victoria, Australia beBeeProfessional Full time $900,000 - $1,200,000
Job Description

As a high-value client manager, you will play a key role in retaining and growing our most profitable clients. These are individuals who generate significant revenue and deliver consistent trading volumes.

The Role

This position involves building long-term relationships to promote business growth, providing tailored solutions to help clients overcome trading challenges, promoting educational and functional offerings, and engaging with traders. Your goal will be to increase the longevity and success of this segment of traders.

  • Develop strong professional relationships with our premium client group to impact their retention and volume thresholds
  • Utilize industry sources and external channels to build relationships, seek referrals, and increase trading volumes
  • Consistently secure and grow premium clients by demonstrating a clear point of difference in expertise, market knowledge, and personal focus
  • Achieve sales targets and contribute to the team's success
  • Collaborate with internal departments (marketing, operations, risk, development) to gain support for projects
  • Organize quarterly events, including conferences and networking opportunities
  • Meet with clients face-to-face and attend premium client events to build and nurture relationships
About the Ideal Candidate
  • Minimum 3 years' experience in a similar role, preferably in a phone sales environment
  • Experience as an account manager and/or dealing with clients (preferably high net worth)
  • Excellent collaboration skills and ability to work as part of a team
  • Proactive attitude and customer-centric mindset
  • Excellent relationship building, customer service, and influencing skills
  • Strong written and verbal communication skills for negotiation and conflict resolution
  • Sound decision-making and critical thinking
  • Ability to acquire new knowledge quickly and coach others
  • Proficient numerical ability; comfortable working with numbers
  • Ability to manage and collaborate with internal and external stakeholders
Benefits
  • Competitive salary structure and bonus scheme
  • Collaborative and friendly work environment
  • Flexible working arrangements, including remote work options
  • Ongoing professional development and learning opportunities
  • Parental leave provisions and volunteer days
Preferred Qualifications
  • Understanding of financial markets, investments, and trading strategies
  • Experience with MetaTrader 4 and cTrader platforms
  • Bachelor's degree in finance, business, or related field

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