
Performance Development and Capability Leader
15 hours ago
You are invited to apply for the position of Performance and Training Specialist, which is based in Dubbo. The successful candidate will be responsible for supporting Area Managers in strengthening service delivery and enhancing team capability across multiple sites.
Main Responsibilities- Supporting Area Managers in identifying and addressing regional performance gaps and implementing solutions
- Mentoring teams to upskill and build capability while promoting best practice
- Reviewing compliance obligations and participating in internal auditing processes to ensure adherence to regulatory requirements
- Driving accountability and achievement of performance metrics in line with contract benchmarks, fostering a culture of continuous improvement and operational excellence
- Coordinating the onboarding and induction of new team members, ensuring they have the necessary skills and knowledge to perform their roles effectively
- Collaborating with leaders on data analysis and contributing to performance strategy, providing insights that inform business decisions
- A minimum qualification at VET Diploma/Advanced Diploma/Associate Degree level or equivalent experience, demonstrating expertise in Employment Services
- A minimum of 2 years' experience in a frontline or leadership role within Employment Services, showcasing a track record of success in delivering results-oriented outcomes
- A current driver's license and access to reliable transport as regular travel between sites is required, necessitating flexibility and adaptability
- Demonstrated history of achieving performance outcomes, with a focus on quality and efficiency
We offer more than just a job – we provide opportunities for growth, support, and rewards that enable you to thrive both professionally and personally.
- We pay above award rates, recognizing the value of your time and talent
- A performance bonus scheme based on meeting benchmarks, rewarding your hard work and dedication
- Birthday leave – celebrate your special day with a paid day off every year, allowing you to relax and recharge
- Additional leave – enjoy an extra week off each year after 3 years of service, giving you time to pursue your interests and passions
- Ongoing learning and development – access programs & study assistance to grow your skills and career, empowering you to reach your full potential
- Recognition that means something – be celebrated through monthly awards and our annual team awards program, acknowledging your achievements and contributions
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