Client Support Specialist

3 days ago

Brisbane, Queensland, Australia beBeeSupport Full time $90,000 - $100,000
Office Service Representative Job Summary

This is an entry-level position that offers a supportive approach to your wellbeing and continuous learning opportunities in a dynamic workplace.

  • You will have the opportunity to work across a broad client portfolio, develop industry-based skills, and gain exposure to a variety of projects and business functions.

The role holder will be responsible for providing administrative support to internal and external clients, helping to ensure our clients are receiving customer service at the highest standard by delivering quality output, excellent relationships and proactive service, whilst contributing to an efficient, engaged and high performing team.

  • Some key responsibilities include:
  • Meeting service requirements efficiently while maintaining positive relationships with all stakeholders.
  • Minimising risk by upholding policies and procedures, reviewing current processes, participating in User Acceptance Testing and implementing changes through a consensus approach.
  • Fostering a positive work environment by supporting team members, participating in meetings and activities, volunteering for tasks and projects, staying updated on products and services, undertaking departmental projects, engaging in self-development and training, assisting other business units, taking on product champion roles and contributing to national projects and phone conferences.

We value work-life balance and strive to maintain it throughout the year. However, during peak periods, this role may require reasonable overtime to support our team and complete project deliverables.

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