Veterans Access Operations Manager

5 days ago

Adelaide, South Australia beBeeMotivator Full time $97,535 - $110,982
Job Description

The Department of Veterans' Affairs seeks a skilled and motivated individual to manage day-to-day operations of the Veterans' Access Network, providing high-quality services to veterans and their families.

Key responsibilities include:

  • Managing client service delivery and office operations to deliver frontline services for veterans and their families
  • Leading a team of client service officers, setting expectations, managing performance, identifying and delivering training, and building teams
  • Obtaining evidence to guide performance discussions and address underperformance by utilising the department's underperformance policy
  • Inspiring and motivating a team to be innovative, creative, and high-performing
  • Managing workload by allocating resources, ensuring key due dates are met, and liaising with internal and external stakeholders
Required Skills & Qualifications

The successful candidate will possess excellent leadership and communication skills, with the ability to motivate and inspire a team to deliver high-quality results. They will also have strong problem-solving and analytical skills, with the ability to make informed decisions and drive positive change.

Eligibility Requirements

Eligible candidates must:

  • Be an Australian citizen
  • Pass a satisfactory pre-engagement screening check (even if they have a security clearance)

This is an exciting opportunity to join the Department of Veterans' Affairs and make a meaningful contribution to the lives of Australia's veteran community.

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