
Daily Administrative Operations Manager
5 days ago
Business Operations Manager
Hills Motor Repairs is seeking an exceptional Business Operations Manager to oversee the smooth running of daily administrative operations.
Key Responsibilities:- Coordinate bookings, customer enquiries, and job schedules to support workshop flow and maximise productivity.
- Allocate tasks and resources (staff, tools, equipment) to meet daily workload demands.
- Monitor staff performance and provide day-to-day support to mechanics.
- Supervise daily operations and support team development.
- Respond to customer enquiries and liaise with the team to facilitate resolution of problems.
- Maintain accurate records of customer jobs, parts inventory, supplier invoices, and service histories.
- Ensure office and workshop areas are well-equipped, stocked, and compliant with safety standards.
- Keep systems and processes up to date with current automotive industry practices and government regulations.
- Manage customer invoicing and payments, ensuring accuracy in quotes, job costing, and reconciliation of accounts.
- Minimum three years' experience in business administration or management with a strong focus on operations.
- Natural leader with excellent interpersonal skills and strong organisational abilities.
- Proactive and solution-focused with the ability to work effectively under pressure.
- Strong analytical and problem-solving skills with attention to detail.
- Able to maintain confidentiality and handle sensitive information professionally.
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