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Daily Operations Manager
2 weeks ago
The Food and Beverage Supervisor is responsible for overseeing the daily operations within their designated area.
Maintaining service standards, adhering to hotel policies and procedures
Overseeing staff management tasks such as recruitment, training, and rostering
Ensuring a high-quality guest experience and operational efficiency
- Guest Service & Experience
Attend proactively to guest needs, ensuring a welcoming atmosphere
Manage guest flow during breakfast service and oversee reservation systems for smooth seating arrangements
- Operational Oversight
Supervise daily breakfast service and coordinate across food and beverage outlets
Maintain cleanliness and organization of all areas, report maintenance issues promptly, and ensure staff presentation standards
- Training & Culture
Deliver ongoing training to staff, promote open communication, professionalism, and teamwork
- Compliance & Procedures
Enforce hotel policies, health & safety guidelines, and financial protocols
Monitor equipment and implement controls to prevent losses
- Stock & Administration
Manage stock levels, complete revenue audits, and ensure accurate reporting
Secure all areas post-shift and collaborate with other departments to support hotel operations
Team member discounts including hotel stays, movie tickets, and retail savings
Career growth opportunities within EVT network
Community involvement and charitable initiatives