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Service Improvement Specialist
3 weeks ago
About the Office of the Children's Guardian
Our team upholds NSW children and young people’s right to be safe by overseeing, regulating and monitoring services that provide care to children. Our values include integrity, trust, service, accountability, respect and empathy.
Job Description
The Service Improvement Specialist is responsible for sectors providing services to children. This role provides expert advice and capacity building support to organisations to ensure they meet the Child Safe Standards.
- Host sector meetings, engage with organisations and conduct webinars to educate stakeholders about the WWCC, children’s employment and Child Safe Standards.
- Offer concise advice and accurate information to organisations and other stakeholders regarding the Child Safe Standards, Working with Children Check (WWCC) and children’s employment legislation.
- Assess an organisation’s ability to apply the Child Safe Standards, provide guidance and manage case loads using project management methodology.
Required Skills and Qualifications
- Excellent communication skills and influence negotiation skills.
- Proven ability to interpret and apply legislation.
- Experience in conducting activities to assess compliance with legislation.
- Conducting investigations experience is desirable.
Benefits
- Certificate IV in Government Investigations or willing to undergo studies to achieve certification.
- A current Working with Children Check is required for all roles associated with the Office of the Children’s Guardian.
- Security and vetting checks must be completed satisfactorily.
- This role also requires a current driver’s licence due to travel requirements.
