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Front-of-House Administrator
3 weeks ago
Front-of-House Administrator
Description:The Front-of-House Administrator plays a crucial role in the Peri-operative environment, specifically within the Day Surgery Unit. This key position is based at the front desk, where you will be responsible for welcoming and admitting patients.
This role requires exceptional customer service skills to ensure that patients and medical staff receive a high level of care and support.
In addition to providing outstanding customer service, you will be required to perform clerical and reception duties to a high standard, maintaining relevant administrative systems throughout the ward/unit.
Key Responsibilities:- Provide exceptional customer service to patients and medical staff
- Perform clerical and reception duties to a high standard
- Maintain relevant ward/unit administrative systems
- Recent experience in a similar role and/or hospital experience
- Excellent communication and interpersonal skills
- Ability to plan, prioritise and organise work activities
- Computer literacy in MS Office and ability to learn new systems