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Strategic Partnership and Customer Success Lead

2 weeks ago

North Sydney Council, Australia beBeeProfessional Full time $100,000 - $135,000
Unlock the Power of Renewable Energy

We're building a platform that empowers solar and renewable energy professionals to design smarter, collaborate seamlessly, and bring projects to life faster.

The Role

Our ideal candidate is a Partnership and Customer Success professional who thrives at the intersection of people, partnerships, and product.

This role combines elements of partnerships, customer success, and impact, with a focus on creating lasting relationships and driving business growth.

Partnerships
  • We're seeking someone who can build strong relationships with channel partners, tech vendors, and integration buddies.
  • Identify and develop new partnership opportunities that align with our strategic roadmap.
  • Collaborate with Product and Engineering teams to bring integrations to market.
  • Develop joint go-to-market strategies with partners, including co-marketing initiatives and events.
Customer Success
  • Be the trusted advisor for customers, providing insights, onboarding, and ongoing support.
  • Help customers achieve their goals by mapping out their objectives and showcasing how our platform can help.
  • Collect and interpret customer feedback to inform product development and partnership strategy.

Experience in renewable energy, solar, or design software is a plus, as is familiarity with CRM and customer success tools. A strong network in SaaS or clean tech would be beneficial.

Competitive salary and performance-based incentives await successful candidates.