Reliability Engineer

6 days ago


Melbourne, Victoria, Australia Xero Full time
About the Role

We are seeking a skilled Reliability Engineer to join our Site Reliability Engineering team at Xero. As a key member of our team, you will play a vital role in developing and integrating tools that enable teams to easily visualise and manage operations and incidents, ensuring reliability, operational excellence, continuous delivery, and engineering productivity.

The ideal candidate will have a strong background in software engineering, with experience in solving operational and reliability challenges, delivering technical initiatives, and working with cloud providers such as AWS, Azure, or GCP. They will also possess proficiency in one or more object-oriented programming languages and experience with infrastructure-as-code technologies.

Key Responsibilities
  • Design and maintain robust software components, refactoring existing systems when necessary.
  • Making data-driven decisions, balancing various perspectives to achieve well-rounded solutions.
  • Advocate for continuous improvement of systems and processes within the team and across the organisation.
  • Establish reliable processes for feature rollouts, monitor success metrics, and ensure system health and quality.
  • Exposure to on-call duties, including incident management and response, troubleshooting efforts, as well as conducting post-incident reviews and learning from incidents.
Requirements
  • Experience using software engineering to solve operational, reliability challenges and deliver technical initiatives.
  • Proficiency in one or more object-oriented programming languages (C#, JavaScript, Java, Python) or experience with infrastructure-as-code (Terraform, Cloudformation).
  • Experience working with cloud providers such as AWS, Azure or GCP, alongside experience with logging and monitoring tooling such as Sumo Logic and New Relic.
  • Experience with designing, developing and operating internal developer tooling, in a complex distributed systems environment.
  • Strong experience working in a DevOps environment, preferably with exposure to more mature CICD practices and capabilities.
  • The ability to work in a cross-functional, collaborative environment and identify technical dependencies to ensure project success.
About Xero

Xero is a leading cloud-based accounting platform that helps small businesses and their advisors grow and thrive. We offer a range of benefits, including generous paid leave, dedicated paid leave for wellbeing, employee assistance programs, health insurance, life insurance, income protection, wellbeing and sports programmes, employee resource groups, 26 weeks of paid parental leave for primary caregivers, an Employee Share Plan, beautiful offices, flexible working, career development, and many other benefits that reflect our human values.


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