Insurance Claims Specialist

21 hours ago


North Lakes, Queensland, Australia Auto & General Full time

Claims Consultant Role

We are seeking a skilled Claims Consultant to join our team at Auto & General. As a Claims Consultant, you will be responsible for delivering superior claims service, determining proper policy coverage, and investigating assigned cases.

Key Responsibilities:

  • Determine policy coverage and investigate assigned cases
  • Provide excellent customer service and communication skills
  • Work effectively with conflict and negotiate settlements
  • Manage time efficiently and make confident decisions
  • Work independently and be self-motivated
  • Prior experience in debt collection, paralegal, or insurance claims will be highly regarded

Requirements:

  • No prior insurance experience required
  • Sharp eye for detail and strong analytical skills
  • Excellent negotiation and communication skills
  • Able to work effectively with conflict and negotiate settlements
  • Effective time management and decision-making skills
  • Self-motivated and able to work independently

What We Offer:

  • A dynamic and supportive work environment
  • Ongoing training and development opportunities
  • A competitive salary and benefits package


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