Claims Manager

1 week ago


Perth, Western Australia RAC of WA Full time

We are seeking a highly skilled Claims Specialist to join our team at RAC of WA.

The successful candidate will have exceptional customer service skills, excellent communication skills, and the ability to negotiate settlements for claims.

Key responsibilities include:

  • Managing an individual caseload of claims through to finalisation
  • Reviewing quotes and authorising repair costs
  • Negotiating on settlements for claims
  • Acting as a technical referral point for internal teams
  • Providing empathy and understanding whilst handling complex conversations

The ideal candidate will have experience in claims lodgement and knowledge of end-to-end claims processes. Previous experience working within the financial services industry is also desirable.

RAC of WA offers a dynamic work environment with opportunities for career growth and development. The company culture values ongoing career development and provides a range of benefits including free Roadside Assistance and discounts on RAC products and services.

We estimate that this role will attract a salary in the range of $65,000 to $85,000 per annum, depending on experience and qualifications.



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