Claims Officer

2 weeks ago


Perth, Western Australia Capricorn Full time

About Us

At Capricorn, we're a Member-owned organisation with over 30,000 automotive and allied repair Members across Australia and New Zealand.

We provide our Members with access to instant credit with over 2,000 Preferred Suppliers, simplified monthly expenses, and a generous rewards program.

Your Role

We're looking for a proactive and customer service focused individual to join our established claims team.

Some of the key responsibilities of this role include:

  • Receiving claim notifications and service enquiries;
  • Managing a portfolio of assigned claims end to end;
  • Taking recovery action on appropriate claim files;
  • Determining liability and communicating outcome; and
  • Establishing and maintaining effective working relationships with internal and external customers.

The successful candidate must have previous claims experience.

What We Offer

At Capricorn, we genuinely believe that investment in our people is the key to everything that we do.

We offer flexible work arrangements, opportunities for training and development, and a range of benefits that our team actually use.


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