Insurance Business Development Professional

2 days ago

KalgoorlieBoulder, Australia beBeeRelationship Full time $90,000 - $105,000
Client Relationship Manager

We are seeking a proactive Client Relationship Manager to join our high-performing team. This position will have responsibility for key client account management, contributing to success through the development of new business and retention of existing business.

Key Responsibilities
  • Maintenance of client relationships and provision of a superior client experience in the fulfilment of their end-to-end policy/claims lifecycle
  • Leading client meetings including discussing uninsured risks
  • Handling and accurately directing client enquiries
  • Assisting with the development of new business
  • Coordinating processing instructions for quotations, new business, endorsements, renewals and cancellations
  • Proactive preparation for renewals including obtaining claims information and other duties as required
  • Preparation of reports and documentation for clients and insurers
  • Providing general broking and technical support to the team, supporting overall success
About You

To be successful in this role, you will have:

  • A solid level of insurance industry experience under your belt
  • A thirst for continual improvement and a desire to learn
  • Motivation to contribute directly to the achievement of KPIs impacting client retention, revenue and client satisfaction
  • Demonstrated experience as a team player, who is eager to take the initiative to ensure the efficient running and growth of the portfolio
  • Superb organisational skills, attention to detail and your finger on the pulse
  • Excellent communication abilities (verbal and written) so you can engage effectively at all levels
  • Previous experience in broking and client facing relationships
Benefits
  • Access to Employee Assistance Program providing anonymous counselling services
  • Flexible working arrangements to achieve balance between work and personal commitments
  • Access to leave such as 'Me Day', Pet Leave and purchased leave
  • Free annual Flu vaccinations
  • Body and Mind Allowance providing financial support towards fitness and activities
How to Apply

If you want to be part of a values driven work environment, please attach your covering letter and resume when applying.

Applicants must have unrestricted working rights in Australia.

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