Relationship Manager

4 weeks ago

Perth, Western Australia Computershare Full time
About the Role

We are seeking a talented and inspiring Relationship Manager to join our Perth team. As a key member of our team, you will be responsible for managing and further developing a varied client portfolio, fostering client relationships at C-suite level, managing client satisfaction, and meeting all client SLAs.

Key Responsibilities
  • Assume overall responsibility for the account portfolio
  • Achieve account retention and revenue growth targets
  • Proactively identify opportunities to up-sell and cross-sell our products and solutions
  • Develop and manage effective relationships with clients
  • Provide strategic account planning and execution
  • Represent Computershare at events, conferences, and client forums
  • Conduct fee reviews and contract negotiations
  • Contribute to budget and forecasting processes
What We're Looking For

We are looking for a strong client service professional with a proven track record in a client service and sales-focused environment. You will possess exceptional relationship-building and interpersonal skills, strong negotiation skills, and well-developed commercial acumen. A proactive and can-do attitude is essential for success in this role.

Desired Experience
  • Understanding or experience in a similar role in professional services, financial services, or technology
  • Tertiary qualifications in a relevant field
What We Offer

We offer a range of rewards and benefits to support your career growth and well-being, including flexible work arrangements, health and wellbeing rewards, and the opportunity to invest in our business. Our welcoming and close-knit community is ready to help you grow and succeed.

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