
Flexible Exam Support Specialist
1 week ago
Casual Test Administrator
">Job Description:- As a Casual Test Administrator, you will provide exceptional customer service and maintain a secure exam delivery environment.
- You will comply with all testing procedures and adhere to company policies.
- Checking and verifying candidate's identification against test registration; and helping them to set up for test.
- Explaining the exam procedures and proctoring / invigilating candidates while testing.
- Troubleshooting with internal departments to fix any technical issues.
- Escalating any policy breaches immediately to relevant business personnel.
- Performing light housekeeping duties such as vacuuming floors and sanitizing keyboards after each candidate has finished their examination schedule.
- Escalating any policy breaches immediately to relevant business personnel.
- Troubleshooting with internal departments to fix any technical issues.
- Explaining the exam procedures and proctoring / invigilating candidates while testing.
- Checking and verifying candidate's identification against test registration; and helping them to set up for test.
- You will comply with all testing procedures and adhere to company policies.
To be successful in this position, you'll have:
- A High school diploma or equivalent is required.
- Minimum of 1 year customer service experience is preferred.
- Experience proctoring or invigilating exams is highly desirable.
- Beginner to intermediate experience in Microsoft Office (Word, Excel, and Outlook).
- Ability to sit for long periods of time and lift up to 20 lbs independently.
- Comfortable working in a quiet testing environment, hearing soft voices, and seeing details from a distance.
- Ability to sit for long periods of time and lift up to 20 lbs independently.
- Beginner to intermediate experience in Microsoft Office (Word, Excel, and Outlook).
- Experience proctoring or invigilating exams is highly desirable.
- Minimum of 1 year customer service experience is preferred.
This role requires teamwork, flexibility, and availability to work various shifts across weekdays and weekends. You must be open to working flexible shifts in the morning and evening. This is a strictly casual position.
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