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Product Specialist
2 months ago
About the Opportunity
Micromine Australia is seeking a Product Specialist to join their Brisbane team.
This role will provide technical support for Micromine Spry customers, assist with client training, and contribute to product development.
Key Responsibilities
- Respond to and resolve customer enquiries
- Escalate technical issues and work with the development team to resolve
- Provide training and post-go-live support to clients
- Offer reporting and insights to improve the software
About You
As a Product Specialist, you will have experience in software or SAAS support, preferably with C#.
You will be comfortable training customers on software and have excellent communication skills.
What We Offer
- High growth company with opportunities for growth
- Work from home and flexibility options
- 12 weeks paid parental leave
- Free gym membership and employee assistance program
- Discounted private health insurance and novated leasing
- Engaging team culture and modern office in Brisbane's Fortitude Valley
