Product Specialist
4 weeks ago
About Micromine
Micromine is a leading provider of innovative software solutions for the mining industry.
Job Opportunity
We are seeking a highly skilled Product Specialist to join our team in Brisbane, Australia.
About the Role
As a Product Specialist, you will be responsible for providing technical support to our Spry customers, delivering training courses, and working closely with our development team to ensure the success of our products.
Key Responsibilities
- Provide expert technical support to our Spry customers, resolving complex mining engineer problems.
- Deliver training courses to clients, both face-to-face and online.
- Work closely with the development team to provide feedback on new features and assess their impact on support procedures and documentation.
Requirements
To be successful in this role, you will need:
- A mining background with an interest in software.
- Site-based experience in a mine production, planning, or scheduling role.
- Previous experience with technical support and training.
- Excellent communication skills.
- Exposure to C# is a plus.
What We Offer
As a Product Specialist at Micromine, you will have the opportunity to work with a talented team, develop your skills, and contribute to the success of our products.
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