Payment Recovery Expert

6 days ago


Melbourne, Victoria, Australia beBeePayment Full time $91,241 - $121,251
Job Summary:

The Payment Investigations Specialist role involves resolving complex and standard investigations on payment-related enquiries. This includes Vostro account enquiries and Nostro Reconciliation enquiries, requiring the successful candidate to recover losses due to processing errors and system incidents.

Main Responsibilities:
  • Investigate and resolve payment-related enquiries
  • Recover losses due to processing errors and system incidents
  • Maintain active monitoring of cases
Essential Skills and Qualifications:
  • Ability to work independently and autonomously
  • Deliver positive customer experiences
  • Quickly adapt to new information and software systems
  • Proficient in multiple software applications
Key Requirements:
  1. Demonstrated ability to work effectively under pressure
  2. Strong analytical and problem-solving skills
  3. Familiarity with relevant laws and regulations


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